Galeria Kaufhof optimizes customer contact with SAS® Analytics

European department store chain Galeria Kaufhof recently licensed SAS® Analytics to improve its ability to engage customers. The retailer will use SAS to sort through customer data, identify those customers most likely to buy, then tailor offers specifically to them.

Galeria Kaufhof makes use of SAS' powerful 64-bit processing capabilities to manage rapid data growth and enhance speed in its online shopping environment. "SAS is a perfect fit for our dynamic requirements," said Marc Neurath, head of CRM at Galeria Kaufhof. "Having analytical depth is important in these 'big data' times. SAS will help us meet demand."

Galeria Kaufhof licensed SAS Enterprise Guide and SAS Enterprise Miner, data mining software proven to help increase marketing campaign response rates and curb customer attrition. "Galeria Kaufhof chose SAS data mining software that has a proven track record for boosting marketing campaign response rates and reducing customer attrition," said Diana McHenry. "We'll work with them to build a digital backbone that enhances robust, modern retailing."

About SAS

SAS is the leader in analytics. Through innovative analytics, business intelligence and data management software and services, SAS helps customers at more than 80,000 sites make better decisions faster. Since 1976, SAS has been giving customers around the world THE POWER TO KNOW®.

SAS Adriatic Region is a division of SAS Institute Inc. covering Albania, Bosnia and Herzegovina, Croatia, Macedonia, Montenegro, Serbia and Slovenia and established in 1992. For more than 20 years SAS Adriatic Region has been dedicated to client’s success whilst creating measurable business value for customers. As result 97% of SAS Adriatic Region customers decide to renew their licenses every year.

 

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