Welcome and Opening Address

• Randy Goh , Managing Director, SAS Singapore

Opening Keynote: Artificial Intelligence in Action
Transformation is a constant in the banking industry, with technology continuously changing the competitive landscape and bringing about data explosion. The merit lies in transforming this data into intelligence to better serve the customer needs. But how does an organization go about this and still manage the speed of transformation. Hear Shadi Shahin talk about how to make analytics real and use cutting edge tooling to get to faster answers.

• Shadi Shahin, Vice President of Product Strategy, SAS

AI and Analytics as Never Seen Before in Financial Services: IDC Predictions for Financial Services
In this session, IDC Financial Insights presents its most recent research into the current state of the use of analytics and AI in Asia/Pacific financial services. This flagship research into 250 financial institutions reveals how the industry has truly ramped up its capabilities to make customer engagements more hyper-personal and real-time – capabilities that until now have been difficult, or impossible, to have. All these now allow financial institutions to explore opportunities around platform-building, data monetization, and data-centricity.

• Michael Araneta, Associate Vice President, IDC Financial Insights

Panel Discussion: Big Changes Ahead: What the Financial Services Industry Can Expect from Greater Use of Analytics and AI
With data as a foundation for success in financial services, how are leading institutions setting themselves up for success? In this panel, we will talk about best practices in data management, analytics and data science based on the insights from industry experts and understand the core differentiators which are set to fast-track a financial institution’s ability to better serve customers.

• Facilitator: Deepak Ramanathan, Sr. Director, Customer Advisory, Asia Pacific, SAS
• Shadi Shahin, Vice President of Product Strategy, SAS
• Michael Araneta, Associate Vice President, IDC Financial Insights
• Carlos Queiroz, Head Data platform (Technology), DBS Bank

• Terisa Roberts, Director, Global Lead for Risk Modelling and Decisioning, SAS
• Daniel Gelinas, Head of Stress Testing Strategic Program, Enterprise Risk Management, Standard Chartered Bank
• Heng Li Koon, Head of Balance Sheet Risk Management, Group Risk Management, United Overseas Bank

Coffee Break

Improved Real-Time Decisioning in Risk with AI/ML at OCBC
This session offers guidance on how to leverage AI/Machine to optimize risk and behavioral analysis for improved real-time decisioning. You will learn how insights driven organizations can help better protect customer against fraud, boost bottom line and protect your brand integrity.

• Varun Mehta, Senior System Engineer for Global Fraud & Security Intelligence Practice, SAS
• Patrick Chew, Senior Vice President Head, Group Operational Risk Management (ORM), Group Risk Management, OCBC Bank

Panel Discussion: Inspire and Empower Human with AI
In this panel discussion, we will cover how leveraging AI can help revamp the way people, processes and tools work together to enhanced customer experience. With digital transformation constantly empowering customers, leading to rising expectations and need for speed, banks are embracing AI for the benefits it brings to most areas of the organization like back office operations, compliance, customer experience, product delivery, risk management. The panelists will also share their view of how AI might usher in radical—arguably unprecedented—changes in the way people live and work

• Facilitator: Irene Xu, Principal Industry Consultant, Financial Services, SAS
• Terisa Roberts, Director, Global Lead for Risk Modelling and Decisioning, SAS
• Vinay Sharma, Senior Vice President, Personalization & Analytics, DBS Bank
• Matthew Johnson, Global Head, Analytics Platforms at Standard Chartered Bank

Closing Address/ SAS Recognition Award Ceremony

• Randy Goh, Managing Director, SAS Singapore

Lunch Reception