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Solution Briefs

Learn how SAS can address your specific business issues.

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Life Sciences

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Media

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Retail

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Utilities

 

Analytics

Business Intelligence

Clinical R and D

  • Analyzing real-world data: Generate new scientific insights to increase patient and medical product understanding

    Gain fast and deep insights from real-world data.  
  • How can I use analytics to reduce our readmission rates? SAS for readmission analytics supports health care providers in both the prediction and prevention of avoidable readmissions, thereby improving patient health and system profitability. With SAS, you can prioritize resources for the greatest impact in reducing avoidable readmissions, understanding clinical and nonclinical factors affecting readmissions, and assessing the financial impact of employing resources to reduce these rates.
  • How can we maintain both quality care and patient safety? The World Health Organization reports that medical errors affect at least one in 10 patients who receive health care in facilities that are well-funded and technologically advanced each year. That translates into tens of millions of injuries and deaths annually, and billions of dollars in additional medical expenses. In the US alone, more than 100,000 die every year from preventable medical errors.
  • How can we reduce costs and provide members with the very best health care? Chronic illnesses such as diabetes, congestive heart failure, depression and asthma account for the majority of US health care expenditures and play a major role in rising health care costs through hospitalizations, emergency room visits, poor medication compliance and deviations from treatment plans. However, such illnesses could also be managed – and real cost savings achieved – if care management resources were employed to ensure that those at risk take the appropriate steps at the right time.
  • How can we use text analytics to reduce patient injuries? Injuries related to accidents or treatments received during hospitalization can cause deaths, prolong stays, extend treatments and increase health care costs. SAS helps you automate manual records review, ensure thorough evaluation of all patient records and reveal new medical insight.

Customer Intelligence

  • Harness audience data to minimize churn and grow content viewership and ad revenue

    Cable and satellite providers face huge challenges trying to grow revenue, ARPU, and their subscriber bases. What will differentiate market winners from losers is their ability to harness big data analytics. This solution brief discusses how SAS® advanced analytics enables companies to consolidate and analyze customer data sets to gain deeper insights into how customers consume content and uncover new ways to boost engagement and retention.
  • How can casinos turn online conversations into meaningful information? Word of mouth has always been the most influential marketing for hospitality companies. With the advent of social media, word of mouth is now a global conversation where opinions travel as fast as they are formed. Good or bad, accurate or misinformed – your guests’ opinions are broadcast on social networks, microblogs, video-sharing websites and message boards for the world to see. It is time for you to join the conversation and, more importantly, turn social data into meaningful, usable information.
  • How can grocers gain customer insights and deliver personalized promotions? SAS' advanced analytics and retail software provide grocers an understanding of what consumers buy and why, and what motivates them to stay or leave. It enables effective segmentation based on lifestyle, lifetime value and shopping behavior.
  • How can hotels turn online conversations into meaningful information? Word of mouth has always been the most influential marketing for hospitality companies. With the advent of social media, word of mouth is now a global conversation where opinions travel as fast as they are formed. Good or bad, accurate or misinformed – your guests’ opinions are broadcast on social networks, microblogs, video-sharing websites and message boards for the world to see. It is time for you to join the conversation and, more importantly, turn social data into meaningful, usable information.
  • How can marketing best link actions to maximize its cross-business impact on the organization? Today’s marketers are increasingly looking to technologies and new processes to manage the complexities associated with marketing – from better understanding customer needs, to synchronizing channel interactions, to simply putting reports in the hands of the right people. We approach the problem by helping you understand the financial impact of every marketing activity, eliminate bottlenecks and resource constraints in getting information to decision makers, and make marketing more profitable and predictable.
  • How can marketing ensure that it always takes the best action to achieve organizational goals while meeting customer needs? To keep customers' attention, companies need to lay a foundation for a customer-first approach, with solutions designed to grow more sophisticated along with the organization. SAS approaches the problem by providing software and services to help you know witch offer is most likely to increase customer value during each interaction, create and adjust campaigns visually, and unify your marketing efforts across all customer touch points.
  • How can we acquire, retain and manage the health of individual consumers? SAS offers an innovative, modular set of solutions that provide health care organizations a competitive edge in the new consumer marketplace. Assemble, integrate and prepare the right data as a foundation for consumer analytics.
  • How can we attract new, profitable customers and retain our existing ones? SAS gives you a complete picture of customer behavior at every touch point, including acquisition and renewal, to maximize profitability throughout the customer life cycle.
  • How can we best apply the knowledge we glean from online conversations? With so much data and increasing customer expectations, marketers need to quickly eliminate noise and focus on customers, segments and offers that will generate the most profitable growth opportunities. Precision, speed and fact-based action is required. We approach the problem by providing software and services to help you accumulate knowledge about relevant customer conversations, tailor topics to your critical business issues and allow analysts to dig deeper into online conversations.
  • How can we better allocate marketing funds to maximize revenue and profitability? By better allocating budget dollars, overall profitability goes up. Analytical insights (i.e., marketing mix models and direct response models) and business simulation capabilities empower users to take full advantage of their marketing investments by determining the best mix for maximizing profit.
  • How can we convert customer clicks into revenue? In order to truly understand what happens when customers visit your Web site, you need detailed information about how they are using the site, along with other information that describes those customers in greater detail.
  • How can we create a more customer-centric communications strategy? In this information age, your customers expect you to know them. Even with all the paperwork, teller visits and online bill payments, they expect you to understand the total relationship, regardless of touch point. Customer service is only part of the larger picture, however.
  • How can we drive organic growth through cross-sell and up-sell opportunities? Establishing a repeatable, closed-loop marketing and sales process is essential to increasing both net-interest and non-interest income, as well as improving profitability and return on assets. But most banks spend more time planning how to market their services than actually marketing them.
  • How can we gain superior sales and marketing insights? SAS provides proven data management and business analytics to power sales and marketing insights – enabling you to evolve your commercial business model and deliver information to drive fact-based sales and marketing investment decisions.
  • How can we get the most value out of each inbound customer interaction? Successful organizations will be those that understand the financial importance of identifying inbound customer dialogue opportunities when they happen and reacting appropriately to capitalize on them. SAS can help you solve this problem.
  • How can we get, grow and keep our best customers? With SAS, you get the most comprehensive member engagement solution, including the knowledge and insight needed to make smarter decisions; a comprehensive, customer-focused marketing process; and an evolutionary growth path.
  • How can we identify quality issues sooner to reduce scrap and rework? Improve quality while containing or even reducing costs
  • How can we identify the best opportunities for profitably growing the business? The proliferation of customers, channels and available information makes it hard to focus on, understand and keep track of where true opportunities lie. Marketers must quickly eliminate noise and focus on the customers, segments and offers that will generate the most profitable growth opportunities. We approach the problem by providing software and services to help you create a 360-degree view of customers, tailor offerings and campaigns to customer needs, and understand which online channels customers prefer.
  • How can we improve customer retention rates and increase premium income? The key to improving customer acquisition and retention rates lies in gathering and analyzing all your customer data in order to fully understand customer behavior and develop more effective marketing strategies.
  • How can we improve operational discipline for our marketing tactics? To gain sustainable competitive advantage, life sciences companies must achieve operational excellence in marketing to derive maximum benefit from their marketing spending.
  • How can we increase average revenue per user (ARPU) effectively and profitably? More than ever before, CSPs must innovate by differentiating and promoting offers that customers will pay for – while controlling costs and increasing profits. They are recognizing that the means to growing customer revenue can be found within their customer data.

Data Management

Education

  • Attribute educational influence fairly using roster verification

    Accurately tie students academic growth to individual teachers with roster verification.  
  • Data Management and Analytics: Keys to Maximizing Student Literacy

    While children continue to hone their reading skills after third grade, research confirms that reading proficiently by the end of third grade is a critical milestone for future success both in school and beyond. Struggling third-grade readers continue to struggle through high school – and are four times more likely not to graduate high school than peers who are competent readers. This paper examines how states passing legislation to improve literacy, many of which are based on recommendations made by the US Business Roundtable, can use integrated data management and analytics solutions to identify at-risk students, monitor the effectiveness of interventions, track individual student and school progress, provide valuable feedback to educators and more.
  • How can we gain deeper insight into students to improve outcomes across the student life cycle? Only SAS provides comprehensive, fully integrated solutions that address the evolving needs across the institution: seamless data integration and leading advanced analytics; a customizable, end-to-end solution; stability; R&D investment; and commitment to education.
  • How can we seamlessly access, accurately analyze and easily report on research data? Endeavors in research offer researchers, students and professors the ability to analyze enormous amounts of data to uncover compelling patterns, trends or relationships that exist for innovation. In order to do this, researchers need computational and analytical solutions that are flexible enough to access and statistically analyze large amounts of data – something that most solutions cannot support.
  • How can we strategically target alumni and donor prospects for contributions? As budgets tighten, endowments shrink and institutional needs expand, institutions have to increase the time they spend on fundraising and advancement. Alumni often hold advanced degrees from multiple institutions, creating heightened competition for funds. Complex campaigns require accurate alumni and donor data.
  • How can you boost productivity and deliver increased value to internal and external customers? SAS offers superior data management, industry-leading analytics and robust reporting so you can customize a solution to advance your IR department’s capabilities. We approach the problem by providing software and services to help you integrate data across the institution, identify current and future trends for better decision making, and equip all decision makers with self-service reporting.
  • Improve student outcomes and understand school performance through data and analytics

    With the passage of the Every Student Succeeds Act (ESSA), states now have much more flexibility to develop performance goals, accountability systems and interventions for struggling P-12 schools. But programs and decisions must be data driven, assessments of student success must be accurate, and transparency is needed to drive continuous improvement. This solution brief explains how SAS® software meets these requirements by providing superior data integration, monitoring and advanced analytics; data correlations and visualizations; governance and more.　 Now you can ensure that the design your P-12 systems will get students career- and college-ready, track program and student success longitudinally, and make targeted improvements over time.
  • Improving educator preparation programs

    This solution brief discusses how few states can identify their best educator preparation programs (EPPs) and which need improvement, as determined by the student growth impact of their completers. Nor do they have insight into what makes some EPPs more effective than others. It then describes how SAS closes the loop between K-12 and EPPs by integrating a state’s massive data stores on student performance with EPP data on the state’s programs and completers. 

Fraud and Security Intelligence

Government Programs

  • Combat security threats and crime through improved use of reliable and timely intelligence.

    The fight against terrorism, crime and other activities that threaten the lives, property and freedom of states and their citizens increasingly depends on the quality of the intelligence available. In particular, intelligence has played a vital role in detecting and thwarting planned terrorist attacks. For these situations, speed, accuracy and relevance are essential. Intelligence that’s inaccurate or incomplete, or understood too late to be acted on, can be virtually useless.
  • Creating a Comprehensive Child Welfare Information System That Works

    The Administration for Children and Families (ACF) has issued a new regulation: the Comprehensive Child Welfare Information System (CCWIS), which allows title IV-E agencies to determine the size, scope and functionality of their information systems that collect data from a variety of sources and service providers. The regulation also gives agencies more latitude when selecting development and technology approaches. But the time to act is now, as ACF’s two-year transition period ends on July 31, 2018. How will your agency proceed to achieve compliance? This solution brief discusses the SAS approach: delivery of a modern CCWIS that ensures data quality, simplifies data integration, enables advanced analytics and increases operational efficiency rather than hindering it.
  • How can we ensure a safe and efficient transportation system with accountability, workforce efficiency and environmental sustainability? State DOTs are responsible for delivering a safe, reliable and accessible transportation system with minimal environmental impact. For a system challenged with increasing mobility demands, poor transportation infrastructure decisions can contribute to expensive impacts – economical, environmental and societal, including injury and death. SAS helps state DOTs integrate and analyze data quickly and effectively to provide safe and reliable transportation systems in a fiscally and environmentally responsible manner.
  • How can we manage risk and subsurface uncertainty in upstream assets?

    To examine the exploration and exploitation projects in their current expenditure portfolios,companies must be able to quickly rescore internal rates of return while resetting underlying hydrocarbon reference pricing and assumptions based on development costs. This requires risk re-evaluations, improved risk controls and new risk management scenarios, all of which demand improved modeling capabilities. Production curve optimization is also necessary to ensure that maximum recovery is achieved for every well and reservoir.
  • How do we implement taxpayer compliance strategies that optimize our resources and maximize voluntary compliance? SAS helps you obtain a holistic view of taxpayers through data integration, analysis and management. With a single, comprehensive view of data across departments, functions and agencies, you can better understand taxpayer behavior and identify collection opportunities.

High-Performance Analytics

Merchandising

Performance Management

Risk Management

  • How can we integrate risk management throughout the enterprise? Only SAS enables you to perform enterprise risk management with an open, flexible and extensible means of measuring and managing the risks that affect your business in a way that best matches your needs.
  • How can we manage our risk and meet regulatory requirements across multiple jurisdictions? While risk management has always been a core banking function, regulators in the past have permitted individual banks to develop their own risk methodologies. Basel II is changing this by imposing minimum methodology standards and increasing the breadth of regulatory supervision.
  • How can we maximize returns from our collection efforts? The impact of existing economic factors and the growth of bad loans mean that banks and other lending institutions must be as competent in their collections efforts as they were in initiating loans during the economic expansion that occurred prior to the crisis. Financial institutions have responded to rising loan delinquencies and charge-offs by increasing their traditional collections capacity and efforts.
  • How can we more effectively manage our liquidity risk in challenging times? The global financial crisis magnified the importance of liquidity management and illustrated the consequences of failing at managing liquidity risk. SAS approaches the problem by providing software and services that provide a centralized view of firm liquidity, analyze the effects of changes in cost and liquidity, value complex portfolios and asset classes, and more.
  • How can we more proactively identify, manage and mitigate risk in federal government programs and missions? Built on the SAS Business Analytics framework, our proven enterprise risk management solution integrates comprehensive data management, powerful predictive analytics and user-friendly, self-service reporting in a complete, end-to-end solution.
  • How can we optimize stress testing for faster decision making? Limited IT capacity and the inability to consolidate data from disparate systems make it extremely difficult to assemble a firmwide view of exposures. We approach the problem by providing software and services to help you provide a consolidated view of firm exposure, analyze the effects of changes in cost and liquidity, and value complex portfolios and asset classes.
  • How can we plan and prioritize our collection efforts to get the best possible results? Optimizing the collections process can have a dramatic positive effect on profitability and ROI from the investment. SAS has developed a patented, custom algorithm for collections that includes innovative new approaches born from that experience.
  • How can we predict future maintenance needs for travel and transportation assets? Travel and transportation companies must continually strive to balance speed, service, flexibility and service support with reducing costs and improving profits. A key part of accomplishing these objectives is to keep transportation assets – railcars, marine vessels, aircraft and ground vehicles – operating at peak performance with maximum uptime and optimal operational performance.
  • How can we rapidly aggregate risk results from siloed systems across asset classes, portfolios and trading desks? From assessing balance sheet strategy, to mitigating risk across lines of business, to analyzing and recommending moves across trading positions, SAS delivers a comprehensive view of risk across all risk types.
  • How can we reduce delinquencies and charge-offs in our auto loan portfolio? Optimizing the collections process can have a dramatic positive effect on your profitability while greatly improving the customer/member experience. We approach the problem by providing software and services in a SAS-hosted solution to help you reduce charge-offs and delinquencies, reduce your collections budget, establish an optimal contact policy, and access reports.
  • How can we reduce delinquencies and charge-offs in our loan portfolio? Optimizing the collections process can have a dramatic positive effect on your profitability while greatly improving the customer/member experience. We approach the problem by providing software and services in a SAS-hosted solution to help you reduce charge-offs and delinquencies, reduce your collections budget, establish an optimal contact policy, and access and share reports.
  • How can we use data mining and forecasting to improve collections at utilities? Every year energy and utility companies write off millions in bad debt caused by customers who don’t pay their bills. Some utilities pass those bad debts along as additional costs to rate payers who do pay their bills. For others, the losses are absorbed by the company’s shareholders. Utilities are facing increasing pressure from shareholders and regulators alike to minimize those losses, while continuing to provide services to consumers who are not likely to pay.
  • How can we verify our regulatory compliance quickly and confidently? Most organizations are governed by regulations and legislation that affect the way their company and customer information is managed. Companies must comply with the laws, but maintaining external lists, tracking down false positives, verifying suspicious records.
  • IFRS 17: Turning Compliance Into an Opportunity

    Explore how SAS takes a comprehensive approach to accounting for insurance contracts, ensuring compliance with IFRS 17.
  • Mitigate model risk and reduce model-related costs

    SAS offers a complete model inventory management solution to enable governance of the full model risk management life cycle, from risk identification to risk assessment.
  • Nimble risk management for a volatile energy market

    Accurately assess market and credit risk for a full range of energy commodities and transaction types.  
  • SAS® Debt Management for Utilities In the current economic climate, more customers will struggle to pay their bills. As a result, utilities are forced to set aside ever greater sums for debt provision and write off increasing amounts of bad debt.

Supply Chain

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