SAS | The Power to Know

SAS Executive Business Forum Series presents

Marketing Transformation in an Omni-Channel World

Customer behavior has changed dramatically to omni-channel; but to make it even more complex: Customers do not think in channels!

Nobody sits in the evening in the living room and thinks: “Should I do an inbound call to my bank?”

Of course not! Everyone will get into contact with their bank/telco/retailer/whatsoever by the channel which is appropriate for their actual demand and situation.

More and more organizations understand this change in customer behavior and introduce transformation projects to offer all of their marketing and sales services within all channels – may it be traditional, digital, or social.

To give you valuable insights that you can bring in your transformational journey, SAS brings to you a specialist in customer experience transformation, Mr. Kadir Dindar

WHY you should attend?

  • Learn what organizations have done wrong in the past in terms of their customer interactions
  • Discover a proven concept to an orchestrated, channel-agnostic, and right time approach to customer engagement called Customer Decision Hub
  • Hear real business value from case studies
  • Speak with SAS experts about how to apply analytics to address your business needs and interests

WHO should attend?

  • Chief Executive Officers
  • Chief Marketing Officers
  • Marketing Managers
  • Customer Intelligence and Experience Managers
  • Business Intelligence Managers
DATE

October 16, 2014 (Thursday)

TIME

08:00 am to 11:00 am

VENUE LOCATION

Makati A and B Ballroom,
Makati Shangri-la Hotel,
Makati City

QUESTIONS?

Feel free to contact the following:

Jade Regaliza or Zyra Porca

 

Email: sasphilippines@sas.com

Tel. No.: (+632) 792-2200

Website: www.sas.com/philippines

 

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