Insurance Practice Leader SEMEA at SAS
Leading Insurance business in SAS South EMEA region as presales, Alena is responsible for generating, promoting, implementing and monitoring innovative business applications across the whole Insurance value chain. She works with key insurance players and SAS partners, with the goal to become a trusted partner for insurance companies sharing our Company experience, best practices and exchanging views across the region. She aims to consolidate and to increase SAS presence in Insurance business helping customers efficiently face market challenges with analytical and technological excellence.
In SA, she is spreading among colleagues the awareness of Insurance market challenges and potential inspiring them for developing new business application and advising specific Insurance industry topics to further enhance SAS offerings and propositions.
Also, being a part of SAS customer advisory regional team, she actively collaborates with her peers from other SAS regions and Global teams to bring the most innovative and visionary approaches to the field. One of her biggest challenges is being able to bring the innovation and analytical mindset in different business departments promoting cultural change that strengthens digital transformation of the Insurance companies.
|2019||Panel Discussion Customer Focus From change management to process planning: |
beyond voice communication, what strategies are needed to define
the new customer care 2.0?
|Milan · UNAHOTELS Expo Fair||Italy Insurance Forum|
|2019||Holistic view and impact of new trends on an insurance company||APS de Lisbon||Association Portugese de Seguro (APS)|
|2019||Moderation of Insurance Analytics Session||EMEA||SAS EMEA Sales Kick Off|