eBook

The AI Enabled Collections Model

Reduce roll-rate, lower debt collection costs and increase customer retention. See how AI can help you take a customer-centric approach to improve revenues and reduce losses.

The AI Enabled Collections Model (Financial industry specific)
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About this eBook

As one of the most highly leveraged regions in Europe, the UK is heading towards a debt crisis. The deluge of government sponsored lending in response to Covid 19, will push borrowers to the brink both financially and mentally.

What’s needed is to provide a personalised, empathetic and fair collections experience, taking all relevant circumstances into account and helping collections teams make the right decision for each individual customer.

In this eBook we’ll explore:

  • What's wrong with today's debt collection processes?​
  • What do debt collections teams need?​
  • How can advanced analytics help debt collections teams?​
  • How can artificial intelligence help debt collections teams?

About SAS

SAS is a global leader in data and AI. With SAS software and industry-specific solutions, organizations transform data into trusted decisions. SAS gives you THE POWER TO KNOW®.

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