Retail Omnichannel Analytics
Retail & Consumer Goods Solutions in the Age of COVID-19
Retail & Consumer Goods Solutions in the Evolving World
Reprioritize, reimagine and reset your strategies for the future.
Facing challenging times together.
As digital acceleration takes hold, the global retail and consumer goods community is adapting more quickly than anyone ever thought possible. As you adapt your business to rapidly changing dynamics – in the midst of COVID-19 and beyond – SAS is committed to providing you with solutions to help you understand demand, identify customer behavior, optimize your supply chain and more.
- Supply Chain Scenario Planning
- Supply Chain Demand Sensing
- Short-Term Product Substitution
- Basket Optimization
- Operationalizing Analytics
- Resources to Help You
End-to-End Supply Chain Scenario Planning
Significant changes in demand patterns and constant market disruptions have many organizations struggling to stabilize end-to-end supply chains. SAS can help you take a comprehensive approach to supply chain planning so you can:
- Provide the best response across your end-to-end supply chain using an optimization model that balances supply chain costs and constraints with meeting sales goals.
- Create consistent, synchronized plans for purchasing, inventory, transportation, sales and manufacturing.
- Run multiple scenarios for demand forecasts based on different recovery expectations, or potential markdown and promotion strategies.
- Capture effects across your entire product portfolio, including regular, perishable and seasonal goods.
Solution Brief
Find out how to identify the best supply chain response to satisfy demand shifts and minimize operational costs.
Article
Discover why disruptive storms are no match for progressive supply and demand planning.
Video
Learn how to use the OPTMODEL procedure to solve optimization problems on SAS® Viya®.
Supply Chain Demand Sensing
You're facing the critical challenge of how to predict and plan for significant changes in consumer demand. SAS can help you improve demand sensing decisions across the supply chain – in the short term during the disease outbreak; in the midterm during the recovery period; and in the long term once the pandemic has subsided – with:
- Analytical recommendations for improving demand forecasts across all phases of the pandemic.
- Powerful data preparation capabilities for capturing both internal and external variables in forecast models.
- Machine learning algorithms to quickly assess demand shifts and automatically learn over time as new data is available.
- An iterative framework – from data to analytics to insights – that drives agile, improved forecasting decisions during times of uncertainty.
Solution Brief
Discover how you can ensure demand planning stability in response to COVID-19.
Video
Learn about time series forecasting with recurrent neural networks using deep learning with Python (DLPy) and SAS® Viya®.
Short-Term Product Substitution
Across the supply chain, businesses are struggling to maintain high customer in-stock levels due to high demand and limited product availability. SAS can help you understand customer decision-making processes and provide substitution recommendations using advanced analytics and machine learning. With SAS you can:
- Adopt an analytically driven solution that maximizes customer satisfaction in this time of need.
- Establish customer decision trees that will help you understand how a customer chooses an item to buy.
- Use multiple analytically driven decision-making techniques to determine substitution products for like items.
Article
Discover the six steps to predicting shifting demand patterns while navigating the coronavirus crisis.
Video
Find out how to prepare and segment time series data and create models using the many available time series and neural network methods in SAS® Visual Forecasting.
White Paper
Find out how machine learning and demand sensing can be used to enhance short-term forecasting.
Basket Optimization
Both online and offline shopping patterns have changed quickly. Basket optimization gives you insights for making data-driven decisions to best tune your inventory mix in a very challenging retail environment. SAS can help you identify which items are being purchased together so you can:
- Create product bundles of what consumers need now.
- Establish the best product placement and facings required.
- Make better product recommendations.
- Quickly make informed promotion decisions.
Interactive Demo
Discover how you can quickly make self-service answers available to the field using SAS® Visual Analytics.
Fact Sheet
Learn how SAS® 360 Engage helps you reach the right audience on the right devices with omnichannel marketing capabilities.
Operationalizing Analytics
New challenges require fast answers. To effectively respond to changes, analytics must be agile and adaptable. Analytic models built on historical data may no longer hold up to the changes in consumer behavior and market dynamics. SAS can help you reassess your most mission-critical models and quickly adjust to the new reality by:
- Quickly recalibrating and deploying all your analytic models.
- Automatically retraining models when events dramatically change inputs.
- Maintaining and extending value generated from production models.
- Cataloging and deploying all models built in SAS, open source or from third-party vendors.
Video
Learn how SAS® Model Manager streamlines analytical model deployment and management in four key steps.
White Paper
Discover how to get the most from your AI investments by operationalizing analytics.
Video
Find out how you can streamline your open source ecosystem with SAS® Open Model Manager.
Resources to help you
A strong data strategy. Analytical merchandising. Intelligent marketing. An open analytic ecosystem. SAS lets you apply analytics to every step of the customer journey for better connections and deeper insights. Find out how
Explore the SAS COVID-19 Resource Hub to find out how we're using our most advanced technology to help customers across every industry combat the coronavirus outbreak. There you can also gain insights from our COVID-19 visualizations.
Connect with SAS and see what we can do for you.
SAS & BRC: How can retailers manage local supply chain demands?
Retailers need to manage and optimise their supply chains to cope with the current crisis. Forecasting demand and ensuring supply of essential and non-essential goods - in-store and online – as we enter different phases of the outbreak, with no blueprint to fall back on, is a huge test for retailers of all shapes and sizes.
In May 2020, Andrew Fowkes, SAS Global Retail Practice, shared how SAS are working with a number of retailers right now to try and help them address this fundamental challenge.
In this on-demand webinar, Andrew shares learning and offer practical advice and solutions to help you through this immediate period, and as we begin to recover from the worst of this global pandemic.
Ask the Expert
As you and your organisation adjust to new ways of working, we are here to provide guidance and support for you. Experts from across SAS are now offering free 30-minute tailored sessions to discuss your challenges, whether they are SAS technology focussed or around any challenges you have in your business where you feel analytics could help.
Explore the SAS COVID-19 Resource Hub to find out how we're using our most advanced technology to help customers across every industry combat the coronavirus outbreak. There you can also gain insights from our COVID-19 visualizations.
Explore the SAS COVID-19 Resource Hub to find out how we're using our most advanced technology to help customers across every industry combat the coronavirus outbreak. There you can also gain insights from our COVID-19 visualizations.
Explore the SAS COVID-19 Resource Hub to find out how we're using our most advanced technology to help customers across every industry combat the coronavirus outbreak. There you can also gain insights from our COVID-19 visualizations.