Accelerating Digital Transformation:
Deliver Better Customer Experience with Hyper-Personalization

Rosewood Hong Kong
July 27, 2022 (Wednesday)

In a digital-led economy, enterprises are constantly adapting to meet their current business needs, while also evolving for a flexible, agile, scalable and automated future. Customers expect higher digital engagements via mobile, marketers are now proactively engaging IT and Data Analytics teams to enable real-time recommendations with hyper-personalization.

SAS and Red Hat have joined hands to help you to capitalize on open-hybrid cloud technologies and automated AI capabilities to drive faster decisions and improve customer experience.

Regardless of where you are in the cloud journey, with Red Hat and SAS, IT and business users can build and scale analytics on a more consistent, stable infrastructure with a flexible deployment option, with the goal of improving customer experience through better collaboration and understanding of cross-functional challenges.

Join SAS & Red Hat in this seminar to discover how you can create new business values from existing data, applications and infrastructure to make confident decisions at every moment.

Who should attend:

  • Senior Managers or above from IT, Infrastructure, Marketing, CRM, Data Analytics/Science units


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Wednesday, July 27 
2:00 – 2:30 p.m.

Fireside Chat: Scaling up Personalization -
Develop innovative customized offerings for anyone and
from anywhere with automated decisioning

Sheila Lam, Content Strategy Consultant, Director, Ignite Content Marketing

Albert Law, Senior Manager, Solution Architecture, Hong Kong and Taiwan, Red Hat
Dr. Dennis Leung, Director of Customer Advisory, Hong Kong SAS Institute Ltd
2:30 – 3:00 p.m.

Making Hyper-Personalization for the
Customer Journey a Success

Dr. Dennis Leung, Director of Customer Advisory, Hong Kong SAS Institute Ltd
3:00 – 3:20 a.m.
3:20 – 3:50 p.m.

Advanced Analytics Deployed Anywhere:
in Hybrid, Public and Private Cloud Environment

Albert Law, Senior Manager, Solution Architecture, Hong Kong and Taiwan, Red Hat
3:50 – 4:00 p.m.Q & A
4:00 p.m.End of Event

* The agenda is subeject to change.

Rosewood Hong Kong
18 Salisbury Road
Tsim Sha Tsui


Dr. Dennis Leung

Director of Customer Advisory,
Hong Kong SAS Institute Ltd

Dennis Leung is Director of Customer Advisory for SAS Hong Kong. He leads a team of presales specializing on different areas of analytical expertise and industrial practice.

An industry veteran for over 30 years and has experience on software development, consultant, presales and sales in various Fortune 500 companies, Dennis’ specialty in analytics is Real Time Predication Engineering Structure Dynamics and Case Base Reasoning.

Prior to joining SAS, Dennis served various senior roles in Oracle including GM Application Sales of Oracle Hong Kong and GM Applications Channel for Oracle APAC.

Dennis holds a degree in Engineering and PhD in Structural Dynamics from UCL, London University UK.

Albert Law

Senior Manager, Solution Architecture,
Hong Kong and Taiwan,
Red Hat

Albert Law is the Senior Manager for Solution Architecture at Red Hat in Hong Kong and Taiwan. Leading the solution architecture team at Red Hat, Albert along with his team help customers and partners realize the power of transformative enterprise open source solutions including cloud enablement, automation, DevOps, and application modernization.

Albert has been with Red Hat for close to 12 years joining the company as the only solution architect based in Hong Kong. Since then, he has played an important role in building up and expanding the Red Hat technical team, as well as building up the partner ecosystem. Albert has two decades of experience in specializing in IT infrastructure and cloud-related solutions, information availability, security and hybrid-cloud offerings.