Insurers will be forced to optimise their profitability through cost reduction and pricing innovation. In this paper, we explore how insurers can harness advanced analytics and intelligent decisioning to:
respond effectively to the challenges of the COVID-19 crisis and come out of it stronger.
Gain a deep understanding of each policyholder’s background, current situation and immediate needs and support their most vulnerable customers.
rebuild trust in the industry and nurture the green shoots of recovery and growth.
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