About this eBook
HMRC continues to lead the way when it comes to government transformation, but Covid-19 brought a host of unexpected challenges to the HMRC Customer Services team. A concerted effort to bring forward necessary change has resulted in a steady stream of improvements – but there are still significant opportunities for improvement.
At SAS we know that HMRC’s ability to make fast, accurate decisions depends on data, and in this eBook, we explore how to:
- Master the data deluge
- Create citizen-centric services
- Build next-generation analytics for uncertain times
SAS has created a tailored brochure that walks through four actionable steps where we can provide support – helping you accomplish your departmental KPIs and transform HMRC Customer Services into a world-class organisation.
Download the eBook now, and let’s start to explore the future together.
About SAS
SAS is a global leader in data and AI, helping organizations make confident decisions with AI they can trust. For decades, SAS has set the standard for delivering software that drives meaningful impact, incorporating deep industry expertise, transparency and governance. SAS gives you THE POWER TO KNOW®.
SAS and all other SAS Institute Inc. product or service names are registered trademarks or trademarks of SAS Institute Inc. in the USA and other countries. ® indicates USA registration. Other brand and product names are trademarks of their respective companies. Copyright © 2026 SAS Institute Inc. All rights reserved.
