Webinar

Revolutionise your consumer banking experience with AI and Machine Learning

During this webinar we will discuss how decisions driven by AI and machine learning lead to real-time NBAs, higher revenues and reduced risk.

Now available to watch on-demand

About the webinar

Customers increasingly want different things from banks. Colleagues need the tools to provide new levels of customer experience. Yet, you may have challenges with too much latency, a lack of granular data or manual processes.

As you adapt to the Open Banking era, you’re looking to drive change at speed, to be able to put the customer at the center of your organisation and make the right decisions, at the right time, to drive the right outcome.

Why attend?

  • Learn how decisions driven by AI and machine learning lead to real-time NBAs, higher revenues and reduced risk
  • Understand where to focus your time and investment to identify the customer decisions within the organisation, to quickly prove the value and move that needle to make an impact to the bottom line

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About the Expert

Tiffany Carpenter

Tiffany Carpenter

Head of Customer Intelligence Solutions

Tiffany heads up SAS Customer Intelligence Solutions in the UK and brings over 20 years of experience in helping organisations transform customer experience across sales, service and marketing operations.

In her current role at SAS, Tiffany guides organisations on the application of advanced analytics and artificial intelligence to harness customer insights and deliver relevant one-to-one experiences.

 

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