On-Demand Webinar

How to guide your customers to where they want to go

During this webinar we will share insights on how you can guide your customers on a journey, by delivering dynamic messages and content, that adapts in real time, allowing you to tailor the experience to their needs and help predict behaviour.

 

About the webinar

The way your customers engage with you is unpredictable. They use different devices and channels at various times and points in their decision-making process.

Their behaviour may be unpredictable, but they expect a predictable experience from you.

In this webinar we share insights on how you can guide your customers along a journey, by delivering dynamic messages and content, that adapts in real-time, allowing you to tailor the experience to their needs and helps predict behaviour.

Why attend?

In this webinar, Oliver Sheerin, Customer Intelligence Advisor at SAS UKI will share insights on how to

  • Guide your customers on a journey
  • Deliver dynamic messages and content
  • Tailor the customer experience and help predict behaviour

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About the Expert

Speaker 1

Oliver Sheerin

Oliver Sheerin is a Customer Intelligence Solutions Advisor at SAS Software Ltd. After spending nearly five years at Amazon.co.uk, Oliver has expertise across a number of retail categories in digital marketing, customer insight and customer engagement roles. He is currently focused helping companies improve their customer experience and customer data strategies and will be sharing his experiences with you across a series of webinars.

 

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