Agenda

Monday, 04th May
1:00 p.m.
Registration & Welcome (tea & coffee)
1:30 p.m.
Welcome remarks & introductions
1:45 p.m.
The Customer Intelligence (CI) comms & analytics landscape
2:45 p.m.
Tea & Coffee break
3:00 p.m.
Customer Intelligence in Action: Use cases
5:00 p.m.
Day 1 summary and conclusions
5:30 p.m.
Day 1 concludes
6:30 p.m.
Networking Dinner: Location TBC
Tuesday, 05th May
9:00 a.m.
Registration & Welcome (tea & coffee)
9:30 a.m.
Day 1 re-cap
9:30 a.m.
Storytelling (open discussion)
10:30 a.m.
Tea & Coffee break
10:45 a.m.
Closing remarks: The Future of Customer Intelligence
12:00 p.m.
Networking Drinks & Lunch
1:00 p.m.
Event concludes

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