|Tuesday 11th October|
|8:30 - 09:00 am||Registration and coffee|
|09:00 am||Welcome from Atikul Haque, SAS|
|09:10 - 09:40 am||Executive Perspective - Stuart Lacey, Chief Executive, ElectraLink|
Opportunity to get the current view point from a leading utility managing director on key topics facing the industry today, including digitization and transformation of energy services, and what that means for managing the utility workforce of the future.
|09:40 - 10:00 am||Global Trends and Directions - Tim Fairchild, Director Global Energy Practice, SAS|
Today, the energy sector is at a crossroads of sweeping change brought about by the advent of renewables and distributed generation, changing economics and demographics, competitive markets, non-traditional competitors, increasing customer expectations, and a dizzying array of regulatory changes. While many of these changes are creating new challenges for the energy sector, they also bring new opportunities for improving the industry's ability to continue providing affordable, safe, reliable, and sustainable energy. Where is innovation happening globally and what role does analytics play in the industry strategy moving forward?
|10:00 - 10:20 am||Break and Demo|
|10:20 - 11:00 am||Business Innovation: Inside and Outside - Robin Hagemans, Manager - Analytics, Innovations & Livinglabs, Alliander|
The integration of IT/OT has brought opportunities for innovation in utility operations. Alliander's "LiveLab" is a proving ground for advanced analytic solutions for building robust, scalable and integrated IT/OT data solutions. This presentation will also touch upon the data integration and data availability topics for Big Data Analytics including the aspects of open source. Alliander is responsible for the distribution of energy such as electricity, (bio)gas and heat to 5.7 million customers in the Netherlands.
|11:00 - 12:15 pm||Customer Analytics Perspectives|
Victoria Page, Director Commercial and Customer Strategy, Thames Water
Max Griffiths, Director, Credit Risk, British Gas
Shaun Pitman, British Gas
Jennifer Major, SAS UK Utilities Industry Manager, panel moderator
Beyond understanding and retaining customers, utilities now seek meaningful customer engagement in an increasingly digital world. Our panellists will share where they are on their customer analytics journey and then engage in an interactive dialogue with each other and conference delegates.
|12:15 - 1:25 pm||Lunch and hot topic roundtables|
Join us over lunch at one the below roundtable discussions and watch analytics in action at our Demo Pods,
|1:25 - 1:45 pm||Peer-to-Peer Sharing: Summary of hot topic roundtables|
|1:45 - 3:00 pm||Grid Analytics and IoT Perspectives|
Rich Hampshire, Smart Grid & IoT Director CGI
Olivier Goethals, Enterprise Architect & Manager BICC, Eandis
Peter Pugh-Jones, SAS UK, Head of Streaming Analytics & IoT
Michael Probst, SAS Director Global Business IoT, panel moderator
To truly experience the "smart" in smart grid, utilities must reduce the latency and increase the insight of data-driven decisions. Many utilities are already collecting information from the connected devices that send and receive data over the internet of things (IoT), a digital twin of the physical smart grid. Our panelists will share where they are on their IoT journey and then engage in an interactive dialogue with each other and conference delegates.
|3:00 - 3:20 pm||Break and Demo|
|3:20 - 4:00 pm||Revenue Assurance and Fraud Detection - Hayrettin Sipar, Senior Business Intelligence Specialist, Enerjisa|
Electric, gas, and water utilities all face revenue loss due to faulty meter readings, theft, and billing errors. How can analytics make detection more precise and contribute to improved financial standing? This case study will share practical examples and best practices in the area of revenue assurance and will focus on business achievements.
|4:00 - 4:40 pm||Forecasting and Impact of Renewables - David Basterfield, Head of Forecasting, RWE nPower & Sally-Anne Willets, Forecasting Manager|
Short-term energy forecasting is both an art and a science. With the increasing penetration of renewables owned by both customers and utilities, forecasters need to gather data and employ new strategies to predict future demand so that trading and generation plans will meet customer needs at the optimal cost.
|4:40 - 5:15 pm||Wrap up and Cocktail reception|