Policyholder Experience 2030:
the future of Insurance

Optimize digital transformation across pricing, process, and policyholder engagement.

Available On-Demand

Join us in this interactive virtual session to secure practical steps on how you can create a more connected policyholder experience with analytics.

In this session, we will answer questions including:

  • Why do challenges exist around digital transformation in the insurance industry?
  • What’s involved in the technical and business transformation of the policyholder experience?
  • What are the benefits global insurers are seeing by using analytics for policyholder experience transformation and what are best practices?
  • What is missing to enable policyholder “full” experience transformation?
  • How can you stand out from the crowd?
  • Actionable improvements to your existing policyholder engagement portfolio to provide an even better experience for your policyholders

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About the Experts


Jonathan Moran
Global Product Marketing, Customer Intelligence

Mr. Moran is responsible for global product marketing activities for SAS Customer Intelligence solutions. Mr. Moran has over 20 years of marketing technology and customer analytics industry experience. Prior to SAS, Mr. Moran worked at both Earnix and the Teradata Corporation in pre-sales, consulting, and marketing roles.

Over the past 20 plus years, Mr. Moran has had the opportunity to not only architect, develop, demonstrate, and implement analytical software solutions, but he has also had the opportunity to work on-site with Fortune 500 customers across industries helping them solve unique analytics business issues. 

Mr. Moran graduated from North Carolina State University with an undergraduate double major in Marketing and Spanish Languages and Literatures.  Mr. Moran also holds a MBA from North Carolina State University with a concentration in Technology Commercialization.