Intelligent Decisions powered by AI:
A critical tool for Digital Government

Virtual Panel Discussion

Available On-Demand

As the sheer volume, complexity and velocity of decisions rises across Canadian Government in today’s challenging environment, all departments must seek more effective and efficient means to improve the throughput, the accuracy, fairness and speed of those decisions.

AI provides this kind of value to help governments at the frontline build trust in automated decisions while assuring each department enjoys optimal outcomes. One that uses data and analytics to drive faster, accurate decision making.

Join this virtual panel to hear from industry experts on how the government can incorporate AI-driven decisioning into existing business processes. To help you overcome barriers to digital transformation to take action when it matters most to innovate service delivery, drive efficiency and help build a better Canada for the future.

In this panel discussion, our experts will discuss:

  • Successful use cases of AI and automation
  • Strategies to address the challenges and risks
  • Practical guidance on how to advance these initiatives 

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About the Experts


Omar Subhani,
Director General and Deputy Chief Information Officer, Digital Strategy
Immigration, Refugees and Citizenship Canada / Government of Canada

Omar has over 15 years’ experience leading Government of Canada initiatives. Currently, Omar is the Director General and Deputy Chief Information Officer at Immigration, Refugees and Citizenship Canada (IRCC).

Prior to joining IRCC, Omar held IM/IT Executive Director roles at the Canada Border Services Agency (CBSA), Administrative Tribunals Support Service of Canada (ATSSC) and Shared Services Canada (SSC), where he established IM strategy and led major change initiatives, including the consolidation of IM/IT infrastructure environments and the implementation of GCDOCS and Analytics programs. Omar holds a Masters in Information Management with a focus on Cloud computing, public policy and data management.


Amy Bihari
Lead - Open Data & Responsible AI, Ontario Digital Service

Amy Bihari is a passionate civil servant dedicated to building a kinder government. Her unrelenting optimism and enthusiasm, inspires people to take bold steps, make unexpected connections and consider new perspectives. Currently, she works to update the policy landscape in Ontario to reflect the digital and data rights and protections of people, communities, and ecosystems. Her files focus on government use of data, automation, and algorithms. Her teams in Ontario’s Digital Services are responsible for opening government data and creating trustworthy AI - both critical to safely navigating complex challenges like today’s pandemic and systemic equity issues. A data romantic seeing the potential in every data file and team, she helps examine past limitations within current contexts to foster organizational change. Amy lives in Guelph, Ontario and spends far too much of her free time playing video games.


Kimberly Nevala
Strategic Advisor & Advisory Business Solution Manager, SAS Institute 

Kimberly Nevala is a Strategic Advisor at SAS. She is responsible for market analysis, industry education, emerging best practices and strategies in the areas of advanced analytics, information governance and data-driven culture. Prior to SAS, Kimberly was a Principal Consultant at Baseline Consulting Group, a premier management consultancy specializing in business and data strategy.

Kimberly’s current focus is advising clients on the strategic value and practical realities associated with artificial intelligence (AI) and digital transformation (DT). Kimberly helps organization develop robust, achievable strategies, manage change, and navigate tough issues including ethics, governance and technology adoption.

A popular speaker and author, Kimberly has published numerous eBooks and white papers including “Streaming Analytics”, “Rationalizing Risk in AI”, “The 3Rs of AI Adoption”, “The Machine Learning Primer” and “Sustainable Data Governance”.


Peter Bruce
Senior Associate for Leadership and Learning at the Institute on Governance. 

Since 2017, Peter Bruce has been a Senior Associate for Leadership and Learning at the Institute on Governance (IOG).  He facilitates the IOG’s Executive Leadership Program and the Virtual Executive Leadership Program.  He also advises government organizations in Canada and other countries on their digital strategies.

Mr. Bruce retired from the position of Senior ADM Strategy at Shared Services Canada at the end of 2016, after 33 years of Public Service at the federal and provincial levels.  Over that time, he worked in increasingly complex and interesting VP/CIO/CTO roles starting in 1997 when he became the Chief Information Officer for the Federal Department of Justice. While he has made a broad strategic contribution, the focus of his public service career has been improving government programs, services, and operations through effective use of information and communications technology.  

Mr. Bruce also has extensive governance experience collaborating internationally, across Canadian jurisdictions, across the federal government, and with the private sector.  He has been the chair of non-profit and charitable organizations including the ICA, (the International CIO Council), the PSCIOC (Canadian Public Sector CIO Council and DPI, (the Association of Public Sector Information Professionals).  He currently serves of the Board of the charity Kids Up Front Ottawa and on the Advisory Board for DPI.


Tara Holland
Principal – Global Government Practice, SAS Institute

As an industry specialist in the Global Government Practice, Tara brings best practice and proven solutions to government customers and partners around the world. Her role is to connect and collaborate with the leaders from the industry and across business units with in SAS. Based in Canada, Tara has been with SAS for over 20 years focused on supporting public sector customers. Her passion is in bridging the gap between business needs and technology solutions and enabling public sector organizations to deliver on the value of data. Prior to joining SAS, Tara led the Data Mining team at Canada Revenue Agency and lived the real-life challenges faced by organizations wanting to be more data and analytics driven.

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