On-Demand Webinar

Best Practices in Detecting Insurance Fraud

How Small and Medium Insurers Can Leverage AI and Machine Learning to Combat Fraud

Presented by SAS, Zencos, and Insurance-Canada.ca

About the webinar

Insurance fraud is a significant and challenging issue. To bolster their inhouse programs to combat fraud, nine of the larger Canadian P&C insurers pool their data at CANATICS. These sophisticated programs and systems cause fraudsters to look for easier targets - organizations with less sophisticated or even little or no fraud detection capability at all.

Zencos, a leader in implementing and integrating SAS solutions, and SAS, have partnered to deliver a robust, configurable, AI driven solution, to identify the multitude of ever-changing fraud schemes for the smaller insurer.

Join us to learn best practices in detecting insurance fraud, and the combination of techniques required to dramatically reduce your fraud losses.

This session will cover:

  • Why rules are still relevant in the world of AI and machine learning
  • How a combination of detection techniques can provide the highest value with the lowest false positives
  • What is entity resolution and social network analysis, and why are they so important in detecting fraud

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About the Experts


Benjamin Zenick

Chief Technology Officer, Zencos

Zencos founder Ben Zenick is passionate about data and analytics. He uses his strong business background combined with his years of development experience to help clients extract actionable insights from their business data. Ben oversees solution development for all client engagements at Zencos.

Under Ben’s leadership, Zencos has become an elite SAS® Gold Alliance partner, and his work has been recognized with numerous awards from SAS including the 2018 Canada Partner of the Year.


Dan McKenzie

Principal Solutions Architect
Global Security Intelligence Practice, SAS

With over 15 years of experience in Fraud and AML, and over 25 years of experience in financial services, Dan has helped countless customers solve their financial crime challenges in banking, insurance and government.

Dan started out his career in IT, then moved to the business side to help business units implement technology. He then moved into Financial Crimes when consulting at TD Bank on their AML implementation in 2003. From there, Dan joined SAS and was the Fraud lead for Canada. Dan departed SAS for 5 years and gained further experience with TransUnion as the Director of Fraud and ID management. He then moved on to RBC as an Enterprise Fraud Strategist. Dan brought his real-world experience back to SAS when he rejoined in December 2017.


Doug Grant

Partner, Insurance-Canada.ca

Doug Grant has been helping the insurance industry in Canada make effective use of technology for many years. He retired from a very satisfying career with an IT vendor where he focussed on the application of technology to insurance. 

He is a founding partner in Insurance-Canada.ca “Where Insurance and Technology Meet”, a leading Canadian Insurance resource centre for insurance professionals. He organizes and hosts conferences and events, enjoying the opportunity to help others learn about the potential of technology in this era of transformation and innovation.

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