Are you a marketing professional who wants to increase your organization's ROI using customer feedback?
What if you could?
Identify the source of customer dissatisfaction. What if you could easily measure the impact of issues on your promoter scores?
Quickly visualize trending themes in your customer satisfaction data. What if you could estimate the number of customers who are dissatisfied – and the key reasons why – in an instant?
Accurately simulate the positive or negative effects on willingness to recommend scores. What if you could know – with confidence – what topics are strongly affecting WTR scores?
SAS can help! You give us your data, and we will give you the results, it’s that simple. Improve promoter scores and determine how your customer rating is affecting revenue across your subscriber base. We’ll help you determine what immediate actions you can take to improve promoter scores and customer feedback, by giving you access to a SAS data scientist do the analysis for you.
To learn more, register now.
Questions? Please contact Rebecca Gill.