The Data-Driven Customer Experience
Presenter:  Angus Ross, The Westpac Group
Presentation

Aligning Business and IT:  How Analytics Drives Collaboration
Presenter:  Jill Dyché, SAS
Presentation Supplement

Additional Reading:
Reinventing Corporate IT

How Financial Services Firms Compare their Analytic Capability & the Impact on the Omni-Channel Bank of the Future
Presenter:  Lori Bieda, SAS
Presentation

Additional Reading:
SAS CI Survey on Mobile

Moving Towards a Unified, Secure Customer Experience
Presenter:  Dan Soto, Ally Financial
Note:  Presentation to be added shortly

Breakout Sessions:

Marketing & Customer Intelligence
Presenters:  Marianne Seiler, Accenture & Lori Bieda, SAS
Presentation

Additional Reading Materials:
Accenture Customer Analytics Survey

Building a Marketing Analytics Framework
Intimately Engaged
The CMO CIO Disconnect
The Role of Analytics Talent

Risk & Regulatory
Presenters:  Sanjiv Talwar, BMO Financial Group & Paul Skippen, Deloitte & Leon Bloom, Deloitte
Presentation

Additional Reading Materials:
Wall Street & Technology’s Risk Articles
High Performance Bank Steering
Firmwide Stress Testing White Paper
Risk Aggregation & Economic Capital White Paper
Evolution of Regulatory Capital Planning, Measurement and Management

Big Data & Data Visualization
Presenters:  Vincent Dell’Anno, Accenture & Gary Spakes, SAS
Note:  Presentation to be added shortly

Additional Reading Materials:
Analytics in Action Survey
Banking on Analytics White Paper

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