SAS | The Power to Know
Andrew Lamrock

Andrew Lamrock

Director of Enterprise Intelligence, Call Journey

Andrew Lamrock is a business professional with the ability to combine technical knowledge, business acumen and presentation skills. As a recognised thought leader in mobility, cloud and IT solutions, Andrew has delivered extraordinary results associated with customer engagement programs across the telecommunications and technology sector. Andrew has the rare ability to rationalise visionary technology for everyday use, through a basic principle that acknowledges ‘people’ in every step of the journey. Coupled with his inclusive leadership style, intuition for customer motivation, and a sense of humour to keep everything in perspective, Andrew understands human behaviour and knows how to take people on the journey.

From National Manager of Sales Programs at Telstra to CEO of Medibank Melbourne Ice and now the Director of Enterprise Intelligence at Call Journey, Andrew helps organisations unlock the ‘voice of business’. As a modernist vanguard Andrew’s role is to provide organisations with the opportunity to take customer interactions and turn them into real relationships, by listening better.

Natalie Mendes

Natalie Mendes

Product Marketing Manager, Analytics, SAS Australia and New Zealand

Natalie Mendes is SAS Australia and New Zealand Product Marketing Manager for Analytics. Her primary efforts are centered on insuring SAS continues to deliver market viable and industry leading business analytics offerings.

Natalie completed a bachelors in Statistics and Computer Science at Swinburne University in Melbourne in which helped obtain her first professional role as an assistant statistician at Victoria’s Country Fire Authority. From there, Natalie secured a role at ANZ Bank as a credit risk analyst, developing credit scorecards and determining the risk of a customer to repay loans. As a SAS programmer (in those days), Natalie moved industries and became a pre-sales business solutions specialist, selling leading edge SAS software and solving complex business problems for large and small businesses. To name a few:

  • Social Network Analytics for Telcos
  • Credit Risk for Banking
  • Customer Segmentation for Retail

Natalie has been in the business analytics industry for 18 years and continues to help customers solve business problems, using the power of analytics to delve deep inside data to uncover insightful information and provide for accurate decision making.

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