Navigating the Public Sector Fraud Landscape: A Guide for Innovators

Innovators are leading the fight against fraud, waste and abuse (FWA) by embracing AI-driven tools and advanced analytics. They are among the first to introduce new ideas, methods and create value - with other attributes including:

• Prioritizing the fight against FWA
• Leading cross-agency collaboration and data sharing
• Automating fraud risk assessments
• Adopting new technologies to fight FWA

Despite limited resources, Innovators consistently outperform other organizations - and they're not slowing down.

As fraud schemes grow more sophisticated, public sector leaders must stay one step ahead. Innovators represent the most advanced maturity group in the fight against FWA and their strategies are delivering results.

This report offers detailed insights into how fraud-fighting Innovators like you compared to the other maturity levels of Responders and Explorers, where they stand on key fraud prevention practices and what steps you can take to accelerate progress.

So how do they measure success? Innovators:

• Use centralized platforms: 95% of Innovators rely on a single platform for fraud analysis, streamlining investigation and increasing detection rates.
• Prioritize public trust: 77% say maintaining citizen trust is a key reason for fighting fraud, and 60% cite protecting their agency’s reputation as a top driver.
• Embrace new and emerging technologies: 98% plan to use AI or GenAI in the next two years, with more than 80% adopting tools like large language models, machine learning and natural language processing.

If your agency is ready to modernize its fraud strategy, this report shows how leading organizations use AI to build efficiency, boost transparency and strengthen public confidence.