Alex Kwiatkowski

Advisory Industry Consultant, Banking

Alex Kwiatkowski

Advisory Industry Consultant, Banking

Industry Focus

Retail Banking • Corporate & Commercial Banking • Capital Markets


Wealth Management • Risk Management • Fraud & Financial Crime • Customer Experience • Payments • Digitalization • Digital Transformation • Banking Regulation

Thought Leadership

Alex's Bio

As an Advisory Industry Consultant, Alex Kwiatkowski continuously analyzes the evolution of banking throughout the world and identifies where advanced analytics and artificial intelligence can deliver the biggest benefits. His role focuses on articulating and amplifying company strategy and point of view to senior financial executives, partners, analysts and influencers, along with creating relevant narratives and supporting content for thought leadership and enablement purposes. He also serves as the day-to-day Team Leader for the Financial Services Team within Global Industry Marketing.

Prior to joining SAS in October 2017, Alex was the Senior Strategist for Banking and Digital Channels at Finastra. Before this, Alex ran IDC’s Financial Insights team in Europe, where he was responsible for all advisory and consulting services, working closely with banks, technology vendors and service providers. He also spent four years as a Principal Analyst within Ovum’s Financial Services Technology Practice, and prior to that completed an interesting stint as a senior manager within LloydsTSB’s Business Delivery team.

With a career spanning over 17 years in the banking industry, and a decade spent in the fast-moving telco world before that, Alex is a veritable mine of significant and valuable knowledge. He is full of keen insights into how the sector must evolve, is blessed with a restless curiosity to explore and challenge traditional thinking and possesses an unquenchable thirst for discovering new information – from the trivial to the revelatory – to help form his opinions. A regular speaker at major global industry conferences – including Sibos, Asian Banker Summit, Retail Banking Europe, FT Middle East Banking Forum, and Retail Banking Asia – Alex is an energized and engaging keynote, willing to tackle the biggest and most controversial issues head-on.

Alex holds a BA in contemporary East European studies from University College London (UCL).

And in case you were wondering, it’s pronounced ‘K-viat-kov-ski’.

"The world is changing rapidly, and banking is having to transform at speed – operationally, technologically, culturally and socially. I’m driven by a desire to help the industry evolve to provide conscientious banking for people and the planet, where profit and purpose is balanced appropriately, and customers are consistently treated with fairness, kindness and courtesy. I love exploring how new trends are manifesting, the influence they're having on banking's direction of travel, and identifying where advanced analytics and artificial intelligence can deliver the biggest benefits today and in the future." Alex Kwiatkowski Advisory Industry Consultant, Banking UK-Based