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Customer Analytics: Taking the First Step

About this paper

Identifying the best technology to improve marketing performance is a complex decision, especially for a growing marketing organization. Deciding where to spend valuable capital should be based on the greatest opportunity for gain. In the current marketing environment, the greatest opportunity is in analytically enabled marketing.  This paper focuses on the taking the first step toward creating a valuable customer analytics program – understanding the customer using data visualization capabilities. Regardless of company size, organizations that decide to begin embracing analytics will, by default, find their biggest gains here. This is a prerequisite to becoming an analytically driven marketing organization.  

About SAS

SAS is the leader in analytics. Through innovative analytics, business intelligence and data management software and services, SAS helps customers at more than 83,000 sites make better decisions faster. Since 1976, SAS has been giving customers around the world THE POWER TO KNOW®.

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