Improving the customer experience
Gained an accurate list of customers who were eligible for integrated offers across all product lines.
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Ensure quality in a unified customer view across multiple lines of business in order to present customers with highly targeted, integrated offers for products and services.
- Gained an accurate list of customers who were eligible for integrated offers across all product lines.
- Created project efficiencies, empowered business users and identified customer inaccuracies.
- Improved operational efficiencies by enabling early identification of potential systems issues causing errors to client records.