SAS® Text Analytics a double winner in Hurwitz & Associates Victory Index

Leader in analytics ranked tops in overall customer satisfaction, time to value

SAS® Text Analytics enables organizations to structure masses of unstructured data to predict consumer behavior, clarify forecasts and detect events such as fraud. For its 2013 Text Analytics Victory Index, Hurwitz & Associates named business analytics leader SAS a "Double Victor" in customer experience strength and go-to-market strength.

"SAS received the highest overall customer satisfaction scores across customers surveyed for the Victory Index," said Judith Hurwitz. "SAS text analytics products help businesses gain insight to be more competitive and increase revenue. The company has a solid roadmap for the future and continues to innovate in a number of areas, such as big data analytics, which will provide customer value. "

SAS' text analytics solutions were evaluated through vendor surveys, vendor references, the online Victory Index survey of more than 150 end users, social media, discussions with clients and other sources. For its vision, viability, validity and value, SAS earned high ratings among all surveyed vendors for breadth and depth of functionality, ontology and taxonomy support, performance, time to value and overall customer satisfaction.

"We work with our customers to build innovative solutions to solve their content business problems," said Fiona McNeill, Product Marketing Manager of SAS® Text Analytics. "Customers value how SAS helps them derive tangible benefit from text data, and especially how easily they can improve predictive results and interactive visualizations of text content through integration with SAS® Visual Analytics."

SAS is used in many industries that are actively examining text data in early-warning systems as well as citizen intelligence in government, patient safety and healthcare, and digital content performance in the media industry. With unstructured data in emails, call center notes, survey responses, documents, tweets, blogs and online news accounting for eighty percent of organizational data, analyzing unstructured text, extracting relevant information and transforming it into structured information significantly improves decision-making efficiency and competitive advantage.

Hurwitz & Associates is a strategy consulting, market research and analyst firm that focuses on how technology solutions solve real-world customer problems. Hurwitz research concentrates on disruptive technologies, such as cloud computing, Big Data, analytics and service management. Its experienced team merges deep technical and business expertise to deliver the actionable advice clients demand.

O společnosti SAS

Společnost SAS Institute je celosvětovým předním dodavatelem řešení a služeb pro Business Analytics, Business Intelligence a Big Data. Jedná se o největší soukromě vlastněnou softwarovou společnost na světě, její stabilita a síla jsou podloženy trvalým nárůstem výnosů od založení v roce 1976, tedy po dobu více než 35 let. Přes 20 % z obratu společnosti investuje SAS každoročně do výzkumu a vývoje produktů. Výsledkem jsou moderní a inovativní řešení, která pomáhají celosvětově více jak 70 000 společnostem zlepšit výkon a vytvářet větší hodnotu díky realizaci lepších a rychlejších rozhodnutí. SAS dává zákazníkům THE POWER TO KNOW®.

V České republice vstoupila společnost SAS na trh v roce 1999. SAS Institute se sídlem v Praze zaměstnává 50 lidí a pracuje pro více než 70 zákazníků, především z oblasti bankovnictví, pojišťovnictví, telekomunikací, služeb a veřejné správy. Mezi klienty patří například T-Mobile, Telefonica O2, Česká pojišťovna, Česká spořitelna, Komerční banka, Raiffeisenbank a řada dalších.

Editorial contacts:

Back to Top