Customer Intelligence

Get in sync with the customer journey

SAS a leader in Gartner’s 2015 Magic Quadrant for Marketing Resource Management

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SAS best-in-class marketing solutions

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Integrated touch points. More intimate customer relationships

Every customer journey is unique. And every touch point is an opportunity to nurture customer relationships and deepen customer intimacy. With SAS Customer Decision Hub, we unite best-in-class marketing solutions, award-winning data management and the world's best analytics to get you in sync with each customer's journey – no matter how fragmented. For a clear competitive advantage, and a bigger, better ROI.

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Customer-centered decisions. Meaningful customer experiences.

Craft contextual customer interactions based on insights gleaned from big data and analytics. Measure and optimize the customer experience in both the digital and physical worlds. And link customer-driven strategies to your business goals. Built on the most comprehensive marketing technology platform available today, SAS Customer Intelligence solutions solve the most critical challenges that modern marketers face.

The explosion of channels and the advantages of real-time communication are leading to new best practices for creating unique, positive customer experiences. See the lessons learned by top organizations.

What People Are Saying

Chico's

"Being able to better understand how our customers use the website to enhance their shopping experience has enabled us to fine-tune our marketing efforts."

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Gartner

Gartner positions SAS in the Leaders’ quadrant of the Magic Quadrant for Integrated Marketing Management.

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Staples

"We did a financial analysis of the implementation, and we found that we were getting an internal rate of return of 137 percent."

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