• Compliance
  General
  21 CFR Part 11
  Anti-Money Laundering
  Basel II
• Corporate
  General
  DataFlux
• Customer Relationship Management
  General
  Credit Scoring
  Cross-Sell/Up-Sell
  Customer Retention
  Customer Segmentation
  Interaction Management
  Marketing Automation
  Marketing Optimization
  Real-Time Decision Management
• Customer Win
• Disease Management
• Drug Discovery and Development
• Enrollment Management
• Financial Intelligence
  General
  Activity-Based Management
  Financial Reporting/Planning
• Fraud Prevention and Detection
• Human Capital Management
• Information Management
• IT Management
  General
  Charge Management
  Resource Management
  Service Level Management

• Merchandise Intelligence
  General
  Merchandise Planning
  Revenue Optimization
• OnDemand Solutions
• Partners
• Patron Value Optimization
• Performance Management
• Risk Management
  General
  Credit Risk Management
  Operational Risk Management
• Scorecarding
• Service Intelligence
  General
  Warranty Analysis
• Supplier Intelligence
  General
  Spend Analysis
• Supply Chain Intelligence
  General
  Demand Management
• Web Analytics

= Video-Enhanced Success Story

Compliance: General

• AFFINBANKSAS helps bank build stronger competitive edge through better risk management practices.
• Australian Taxation OfficeWith help from SAS, the Australian Taxation Office is more user-friendly.
• DaiichiGlobal pharmaceutical firm selects SAS to transform how clinical trials data are captured, accessed and utilized (press release).
• Grupo Financiero MonexSeeking to lead anti-money laundering efforts in Mexico, Grupo Financiero Monex finds success with SAS.

• Grupo SantanderWorld’s eighth-largest bank manages risk, meets Basel II requirements with SAS (press release).
• Kookmin BankAs Korea's first bank to comply with Basel II Accord, Kookmin Bank thanks SAS for its help.
• New Jersey Office of Management and BudgetWhen you're responsible for keeping up with $40 billion in financial transactions every year, there's no room for human error.
• VUBOne of the largest banks in Slovakia, VUB manages credit risk through data integration with SAS.

Compliance: 21 CFR Part 11

• DaiichiGlobal pharmaceutical firm selects SAS to transform how clinical trials data are captured, accessed and utilized (press release).

• New Jersey Office of Management and BudgetWhen you're responsible for keeping up with $40 billion in financial transactions every year, there's no room for human error.

Compliance: Anti-Money Laundering

• BB&TBB&T, a leading US bank, relies on SAS to help detect and prevent money laundering.
• Grupo Financiero MonexSeeking to lead anti-money laundering efforts in Mexico, Grupo Financiero Monex finds success with SAS.

• Sky Financial GroupFinancial holding company chooses SAS Anti-Money Laundering to strengthen its AML program (press release).

Compliance: Basel II

• AFFINBANKSAS helps bank build stronger competitive edge through better risk management practices.
• IIB BankSAS Risk Management for Banking helps Ireland's IIB Bank free up capital assets to offer more competitive mortgage products.
• VKB (Volkskreditbank AG)Austrian bank chooses SAS to help it adhere to Basel II regulations and reduce credit risk.

• VUBOne of the largest banks in Slovakia, VUB manages credit risk through data integration with SAS.
• Zagrebačka bankaCroatia's largest bank, Zagrebačka banka relies on SAS for Basel II compliance.

Corporate: General

• JCB Co.Major Japanese credit card company adopts SAS Enterprise BI Server, anticipates 5 percent year-on-year revenue increase (press release).
• North Carolina Central UniversityThe nation’s first public historically-black liberal arts school selects SAS Enterprise BI Server and SAS ETL Server for quick, accurate decision making (press release).
• SASUsing SAS Supplier Relationship Management to analyze spend and score suppliers, SAS negotiates better rates, reduces costs.

• State Higher Education Executive Officers choose SAS® for data analysis and reporting
• Whirlpool, JPMorgan ChaseSAS Enterprise Intelligence Awards are presented to customers who demonstrate productivity gains, cost or time savings, or achievement of goals through the use of software (press release).

Corporate: DataFlux

• Pearl River ResortMississippi casino improves business with SAS Financial Management (press release).

Customer Relationship Management: General

• [x+1]SAS Enterprise BI Server empowers [x+1], formerly Poindexter Systems, to customize online marketing campaigns.
• 1-800-FLOWERS.COMGift retailer 1-800-FLOWERS.COM enjoys increased revenues and a 15-percent increase in customer retention thanks, in part, to using SAS to build intimate customer relationships.
• Absa GroupOne of South Africa's largest banks, Absa has experienced 41 percent fewer armed robberies by enhancing its predictive modeling capabilities with SAS.
• Affinity Health PlanImproved decision making with SAS helps Affinity Health Plan enhance customer service (press release).
• Allianz ElementarTo target sales efforts, Allianz Elementar uses SAS and as a result improves loyalty among its most profitable insurance customers.
• Allianz PortugalThe Portuguese branch of Allianz makes compelling, timely offers that keep its insurance customers in the fold thanks to the help of SAS.
• Amazon.comTo help create rewarding customer visits, the popular online retailer relies on SAS.
• Asian retailer Parkson chooses SAS® Customer Intelligence to increase market share
• Australia and New Zealand BankSAS helps with risk reduction at Australia and New Zealand Bank.
• Australian Taxation OfficeWith help from SAS, the Australian Taxation Office is more user-friendly.
• Avenue ATo help clients like Nabisco, Best Buy and Microsoft launch and monitor successful Web ads, Avenue A uses SAS.
• AXA EquitableUsing SAS Enterprise Miner for customer intelligence gives AXA Equitable technical advantages .
• AXA EquitableUsing SAS ensures significant returns for AXA Equitable as they identify customers open to new opportunities.
• AXA OYAKAXA OYAK, a leading Turkish auto insurer, reduces fraud and boosts profits with SAS.
• AXA Seguros e InversionesSpain's leading insurance company cut auto insurance cancellation rates by 9 percentage points in targeted segments using SAS.
• Bakers FootwearSAS Retail Intelligence provides sales increases, payroll savings and fewer markdowns.
• Banco Santander TottaTo increase conversion rates and reduce churn, Portugal's Banco Santander Totta relies on SAS Customer Intelligence.
• Bank HapoalimIsrael's largest bank uses SAS to increase response rates, profits, and customer satisfaction.
• BB&TSAS provides customized sales leads and executive-level reporting for more than 14,000 users at BB&T.
• BMO Bank of MontrealSAS allows prestigious Canadian bank to identify its most profitable customers and save time in the process.
• Brooks BrothersOldest US clothing retailer deploys SAS Enterprise BI Server to provide employees with easy access to information that fuels smart decisions (press release).
• Burda CiscomApplication service provider for German media giant Burda Direct relies on SAS for targeted marketing campaigns.
• BuxtonBuxton expects to see a 10 to 15 percent savings in the time it takes to create models for its customers because of SAS.
• CAPITAL CardLeading American servicer of credit accounts relies on SAS to identify profitable credit card customers who respond to mailings.
• Carlson Marketing GroupFor advanced analytics that fuel better customer relationships, Carlson Marketing Group relies on SAS .
• Carnival Cruise LinesSAS Marketing Automation helps Carnival Cruise Lines improve response rates and revenues from marketing efforts.
• Casual MaleRetailer chooses SAS to drive more precise marketing, refine operations and save money (press release).
• Charming ShoppesFor targeted direct mailings, Charming Shoppes relied on SAS and saved as much as $800,000 in nine months.
• Chubb Group of Insurance CompaniesSAS helps insurer develop and market specialized products to meet customer needs.
• Citibank SingaporeExponentially increasing customer cross-sell and up-sell efforts, Citibank Singapore owes its thanks to SAS.
• Credit SuisseSAS software offers a 360-degree view of customers online.
• Dah Sing Bank LimitedSAS Enterprise Miner helps the bank target marketing and save costs in customer analysis.
• DBSOne of Asia's largest banks, DBS leverages customer intelligence with SAS.
• Dexia BankUsing SAS to automate credit scoring, Dexia Bank improves asset and risk positions and increases success for marketing campaigns.
• Dreyfus Corp., TheCustomer attrition decreases by 50 percent for the Dreyfus Corporation with help from SAS.
• Eddie BauerEddie Bauer learns to view shopping from the customer's perspective using SAS.
• Entel PCSLeading Chilean mobile phone provider improves customer retention with SAS.
• EUROPASAS Web Analytics offer precise reporting of audience needs for one the largest public sector Web sites in the world.
• Federated Department StoresFederated counts on SAS Customer Intelligence to boost direct-mail response rates and increase marketing returns by millions of dollars.
• Fido SolutionsLeading Canadian telco Fido Solutions uses SAS Enterprise Miner and SAS Activity-Based Costing to focus resources on highest-value customers and highest-margin offerings.
• First National BankMajor South African bank earns 3,000 percent ROI and improves response rates using SAS Marketing Automation.
• Ford Motor CompanyWith a new SAS platform for customer knowledge, the Ford Motor Company fuels customer satisfaction.
• Fortis BankSAS Enterprise Miner offers clean, reliable data, more relevant and cost-effective campaigns and better response rates.
• Groupe Crédit du NordTo get an individual view of a broad group of banking customers, Groupe Crédit du Nord relies on SAS.
• GuidepostsThis publisher of inspirational texts saves time and money in marketing by using data mining solutions from SAS.
• HallmarkWith the help of SAS BI Server, Hallmark now can quickly unlock valuable perspectives about customers to drive business decisions
• Harrah's EntertainmentSAS helps Harrah’s customize marketing campaigns based on potential customer value.
• HBOS AustraliaAustralian bank gains competitive advantage while complying with Basel II international standards with help from SAS.
• Hewlett-PackardWith SAS Text Miner, Hewlett-Packard reaches the next generation of CRM.
• Hjemmet MortensenNorway’s leading magazine company secures its business by improving its knowledge about subscribers.
• Holt RenfrewCustomer Intelligence software helps luxury merchant further enhance its highly personalized customer service approach.
• Hong Kong CSLMobile telecommunications giant Hong Kong CSL increases profitability by better targeting customers with SAS.
• Hutchison TelecomFor building customer loyalty and minimizing turnover in the volatile Hong Kong marketplace, Hutchison Telecom relies on SAS .
• IntellidynIntellidyn uses SAS for a complete data warehousing and data mining solution.
• JCBThe largest issuer of credit cards in Japan, JCB quadruples the rate of customer response to direct-mail solicitations and launches a successful campaign to retain current cardholders using SAS.

• Laurentian BankSAS quickly and accurately evaluates loan risk levels and predicts the possibility of payment defaults.
• LexisNexisBy improving the quality and reducing the quantity of its direct mail with SAS, LexisNexis expects to save $1 million a year.
• Liberty SegurosA leading Europe-based global insurance provider improves customer retention by 30 percent with help from SAS.
• MaxisMalaysian communications company deploys SAS for campaign management (press release).
• MLB Advanced MediaMajor League Baseball's interactive media and Internet company automates America's pastime with SAS.
• Monster CanadaSAS helps Canada's leading career management portal increase customer retention by 15 percent, sales force productivity by 40 percent and marketing efficiency by 40 percent.
• Mutual & FederalSAS Insurance Intelligence Solutions helps Mutual & Federal build swifter, more efficient and intelligent enterprise.
• Nedbank RetailThanks to its reliance on SAS, Nedbank Retail has seen a fivefold decrease in implementation times on business intelligence projects for customer departments.
• Newport NewsSAS helps to maximize customer profitability at Newport News when used to evaluate and predict customer behavior.
• Newport NewsTo enable marketing strategies, Newport News decision support team relies on SAS.
• Newport News CatalogWomen's apparel retailer adds millions to its bottom line with SAS (press release).
• NextelWireless communications company selects SAS to support its overall marketing strategy (press release).
• Northern ToolSAS® Marketing Automation offers Northern Tool and Equipment Co. high ROI. Since it purchased the software, response rates for the retailer's mailings have increased by double digits.
• NRMANRMA has forged a two-decade long partnership with SAS to analyze risk factors for insurance.
• Octopus CardsTo enhance financial transactions between Hong Kong's consumers and retailers, Octopus Cards relies on SAS Customer Intelligence .
• Office DepotOffice Depot relies on SAS to help increase customer spend and drive higher profits across Europe.
• Office DepotImplementing key components of the SAS Customer Intelligence suite across its global operations will help this office-supply retail giant stay ahead of the pack (press release).
• Ohio Department of Natural ResourcesSAS provides the technological framework for strategic change and long-term CRM at the Ohio Department of Natural Resources.
• Pearl River ResortSAS offers winning customer intelligence to assist this resort in the South U.S. in cultivating loyalty.
• Pitney BowesSAS solutions play a key role in reducing risk reporting processes by three weeks for Pitney Bowes, and help the company save big money.
• RCI Global Vacation NetworkRCI saves $1 million a year by using SAS to estimate the value of time-share swaps and to forecast demand.
• SaskTelCanadian communications company acquires SAS Marketing Automation to optimize customer contact and increase customer loyalty (press release).
• SaskTelGaining insight into customer behavior helps this Canadian communications provider keep existing customers and attract new ones.
• ScotiabankThe most international Canadian-based financial services company, Scotiabank optimizes CRM and database marketing with SAS.
• ShopKoDiscount retailer uses SAS to differentiate itself from the competition and gain a wall-to-wall view of its business (press release).
• Sport ChaletWith help from SAS Merchandise Intelligence, Sport Chalet stocks its stores with the perfect mix of consumer products.
• Standard Chartered BankStandard Chartered Bank relies on SAS data warehousing and analytical capabilities to attract and retain customers across a wide spectrum of Near East and Far East cultures.
• StaplesSAS forecasting capabilities help analysts at the office supply superstore calculate sales forecasts for nearly 1,100 existing stores and for 5,000 potential real estate sites annually.
• SunTrustSunTrust Banks puts its trust in SAS for business intelligence and Web-enabled reporting.
• SunTrust BanksSun Trust Banks builds competitive advantage using the SAS platform for business intelligence.
• TargetbaseSAS improves creativity and efficiency for leading database and relationship marketing firm, Targetbase.
• TD Meloche MonnexA leading Canadian insurer refines marketing approaches by forecasting with SAS.
• Teikoku Databank (TDB)SAS gives Japan's largest corporate credit research company the power to help clients evaluate credit risk and pursue profitable opportunities.
• Telekomunikacia PolskaEnhancing customer relationships with help from SAS, Telekomunikacia Polska (Polish Telecom) controls churn .
• Telenor MobileNorway's foremost supplier of communication networks enhances customer service, improves profitability using SAS.
• The AALeading UK motor club, the AA, sharpens its customer insight skills with the SAS Certified Professional Program.
• The Children's PlaceRetailer of children’s merchandise chooses SAS for trend and forecast planning (press release).
• The LimitedAs much as 400-percent ROI results from using SAS for CRM in a pilot test on The Limited's Victoria's Secret e-commerce site.
• Tianjin UnicomGetting to know its customers through the use of SAS, Tianjin Unicom achieves greater profitability.
• TopdanmarkA leading Danish insurer produces more marketing campaigns with greater results and without additional resources by using SAS.
• UBSTo build profitable, long-term relationships with its customers, UBS turns to SAS.
• UBSWith the help of SAS, UBS builds long-term client relationships.
• Universities and Colleges Admissions ServiceMarketing savvy for academia
• US BankUS Bank can act on significant changes in customer behavior when intervention is likely to have the most impact, thanks to SAS.
• Vermont Country StoreSAS Enterprise Miner allows the Vermont Country Store to keep customer relationships as personal today as they were more than half a century ago.
• Virgin Money AustraliaWith help from SAS, Virgin Money Australia lowers customer acquisition costs.
• Viseca Card ServicesFor customer intelligence and competitive advantage in a fierce European credit card market, Viseca Card Services turns to SAS.
• WachoviaTo uncover trends in advertising, Wachovia uses SAS.
• WestpacOne of the largest banks in Australia, Westpac relies on SAS data mining capabilities to predict which potential customers are likely to declare bankruptcy.
• Williams-SonomaTo increase profits across multiple brands and multiple channels, Williams-Sonoma counts on SAS.
• Williams-SonomaModeling analysts at the home furnishings retailer count on SAS Enterprise Miner for valuable customer insights.
• WinterthurSwitzerland's leading insurance company builds more effective marketing strategies with SAS.
• Wolters KluwerCustomer-centricity helps boost profits for Wolters Kluwer
• World Wildlife FundSAS helps WWF increase the effectiveness of marketing and membership programs while saving precious resources.
• Yapi KrediFor customer intelligence that helps it improve its cross-sell rates, Turkish bank Yapi Kredi relies on SAS .

Customer Relationship Management: Credit Scoring

• Allianz ElementarTo target sales efforts, Allianz Elementar uses SAS and as a result improves loyalty among its most profitable insurance customers.
• Australia and New Zealand BankSAS helps with risk reduction at Australia and New Zealand Bank.
• BMO Bank of MontrealSAS allows prestigious Canadian bank to identify its most profitable customers and save time in the process.
• CAPITAL CardLeading American servicer of credit accounts relies on SAS to identify profitable credit card customers who respond to mailings.
• Dah Sing Bank LimitedSAS Enterprise Miner helps the bank target marketing and save costs in customer analysis.
• Dexia BankUsing SAS to automate credit scoring, Dexia Bank improves asset and risk positions and increases success for marketing campaigns.
• Groupe Crédit du NordTo get an individual view of a broad group of banking customers, Groupe Crédit du Nord relies on SAS.
• HBOS AustraliaAustralian bank gains competitive advantage while complying with Basel II international standards with help from SAS.

• Laurentian BankSAS quickly and accurately evaluates loan risk levels and predicts the possibility of payment defaults.
• OKO BankThis bank from Helsinki, Finland looks to SAS to help anticipate risk and rewards.
• Pitney BowesSAS solutions play a key role in reducing risk reporting processes by three weeks for Pitney Bowes, and help the company save big money.
• Teikoku Databank (TDB)SAS gives Japan's largest corporate credit research company the power to help clients evaluate credit risk and pursue profitable opportunities.
• Virgin Money AustraliaWith help from SAS, Virgin Money Australia lowers customer acquisition costs.
• Zagrebačka bankaCroatia's largest bank, Zagrebačka banka relies on SAS for Basel II compliance.
• Zürcher KantonalbankSAS helps ZKB find the optimal price for real estate, achieve a 97 percent reduction in evaluation costs and near zero percent default rate.

Customer Relationship Management: Cross-Sell/Up-Sell

• 1-800-FLOWERS.COMGift retailer 1-800-FLOWERS.COM enjoys increased revenues and a 15-percent increase in customer retention thanks, in part, to using SAS to build intimate customer relationships.
• Allianz ElementarTo target sales efforts, Allianz Elementar uses SAS and as a result improves loyalty among its most profitable insurance customers.
• AXA EquitableUsing SAS Enterprise Miner for customer intelligence gives AXA Equitable technical advantages .
• AXA EquitableUsing SAS ensures significant returns for AXA Equitable as they identify customers open to new opportunities.
• AZ DirectSAS Customer Intelligence targets select customers for improved direct marketing results.
• Bank HapoalimIsrael's largest bank uses SAS to increase response rates, profits, and customer satisfaction.
• BB&TSAS provides customized sales leads and executive-level reporting for more than 14,000 users at BB&T.
• Burda CiscomApplication service provider for German media giant Burda Direct relies on SAS for targeted marketing campaigns.
• Carlson Marketing GroupFor advanced analytics that fuel better customer relationships, Carlson Marketing Group relies on SAS .
• Charming ShoppesFor targeted direct mailings, Charming Shoppes relied on SAS and saved as much as $800,000 in nine months.
• Chubb Group of Insurance CompaniesSAS helps insurer develop and market specialized products to meet customer needs.
• Citibank SingaporeExponentially increasing customer cross-sell and up-sell efforts, Citibank Singapore owes its thanks to SAS.
• Dreyfus Corp., TheCustomer attrition decreases by 50 percent for the Dreyfus Corporation with help from SAS.
• Harrah's EntertainmentSAS helps Harrah’s customize marketing campaigns based on potential customer value.
• Hjemmet MortensenNorway’s leading magazine company secures its business by improving its knowledge about subscribers.

• Hong Kong CSLMobile telecommunications giant Hong Kong CSL increases profitability by better targeting customers with SAS.
• Liberty SegurosA leading Europe-based global insurance provider improves customer retention by 30 percent with help from SAS.
• Mutual & FederalSAS Insurance Intelligence Solutions helps Mutual & Federal build swifter, more efficient and intelligent enterprise.
• Pitney BowesSAS solutions play a key role in reducing risk reporting processes by three weeks for Pitney Bowes, and help the company save big money.
• RBC Dominion SecuritiesRBC Dominion Investments relies on SAS to help investment advisors put together the right strategies for the right customers.
• RCI Global Vacation NetworkRCI saves $1 million a year by using SAS to estimate the value of time-share swaps and to forecast demand.
• ScotiabankThe most international Canadian-based financial services company, Scotiabank optimizes CRM and database marketing with SAS.
• SunTrust BanksSun Trust Banks builds competitive advantage using the SAS platform for business intelligence.
• Telekomunikacia PolskaEnhancing customer relationships with help from SAS, Telekomunikacia Polska (Polish Telecom) controls churn .
• TeliaSoneraLeading telecommunications provider in the Nordic and Baltic regions of Europe, reports a 134 percent increase in profitability with SAS.
• Tianjin UnicomGetting to know its customers through the use of SAS, Tianjin Unicom achieves greater profitability.
• UBSTo build profitable, long-term relationships with its customers, UBS turns to SAS.
• Virgin Money AustraliaWith help from SAS, Virgin Money Australia lowers customer acquisition costs.
• Yapi KrediFor customer intelligence that helps it improve its cross-sell rates, Turkish bank Yapi Kredi relies on SAS .

Customer Relationship Management: Customer Retention

• Allianz ElementarTo target sales efforts, Allianz Elementar uses SAS and as a result improves loyalty among its most profitable insurance customers.
• AXA EquitableUsing SAS Enterprise Miner for customer intelligence gives AXA Equitable technical advantages .
• AXA EquitableUsing SAS ensures significant returns for AXA Equitable as they identify customers open to new opportunities.
• AZ DirectSAS Customer Intelligence targets select customers for improved direct marketing results.
• Bank HapoalimIsrael's largest bank uses SAS to increase response rates, profits, and customer satisfaction.
• Burda CiscomApplication service provider for German media giant Burda Direct relies on SAS for targeted marketing campaigns.
• Carlson Marketing GroupFor advanced analytics that fuel better customer relationships, Carlson Marketing Group relies on SAS .
• Charming ShoppesFor targeted direct mailings, Charming Shoppes relied on SAS and saved as much as $800,000 in nine months.
• Chubb Group of Insurance CompaniesSAS helps insurer develop and market specialized products to meet customer needs.
• Citibank SingaporeExponentially increasing customer cross-sell and up-sell efforts, Citibank Singapore owes its thanks to SAS.
• DBSOne of Asia's largest banks, DBS leverages customer intelligence with SAS.
• Dreyfus Corp., TheCustomer attrition decreases by 50 percent for the Dreyfus Corporation with help from SAS.
• EarthLinkWith help from SAS, EarthLink is keeping customers, increasing product adoption and reaping US$50 million more in total value.
• Entel PCSLeading Chilean mobile phone provider improves customer retention with SAS.
• Fido SolutionsLeading Canadian telco Fido Solutions uses SAS Enterprise Miner and SAS Activity-Based Costing to focus resources on highest-value customers and highest-margin offerings.
• Harrah's EntertainmentSAS helps Harrah’s customize marketing campaigns based on potential customer value.
• Hjemmet MortensenNorway’s leading magazine company secures its business by improving its knowledge about subscribers.

• Hong Kong CSLMobile telecommunications giant Hong Kong CSL increases profitability by better targeting customers with SAS.
• IntellidynIntellidyn uses SAS for a complete data warehousing and data mining solution.
• JCBThe largest issuer of credit cards in Japan, JCB quadruples the rate of customer response to direct-mail solicitations and launches a successful campaign to retain current cardholders using SAS.
• Liberty SegurosA leading Europe-based global insurance provider improves customer retention by 30 percent with help from SAS.
• Mutual & FederalSAS Insurance Intelligence Solutions helps Mutual & Federal build swifter, more efficient and intelligent enterprise.
• Newport NewsSAS helps to maximize customer profitability at Newport News when used to evaluate and predict customer behavior.
• Newport NewsTo enable marketing strategies, Newport News decision support team relies on SAS.
• Ohio Department of Natural ResourcesSAS provides the technological framework for strategic change and long-term CRM at the Ohio Department of Natural Resources.
• RBC Dominion SecuritiesRBC Dominion Investments relies on SAS to help investment advisors put together the right strategies for the right customers.
• RCI Global Vacation NetworkRCI saves $1 million a year by using SAS to estimate the value of time-share swaps and to forecast demand.
• Telekomunikacia PolskaEnhancing customer relationships with help from SAS, Telekomunikacia Polska (Polish Telecom) controls churn .
• Tianjin UnicomGetting to know its customers through the use of SAS, Tianjin Unicom achieves greater profitability.
• UBSTo build profitable, long-term relationships with its customers, UBS turns to SAS.
• Virgin Money AustraliaWith help from SAS, Virgin Money Australia lowers customer acquisition costs.
• Viseca Card ServicesFor customer intelligence and competitive advantage in a fierce European credit card market, Viseca Card Services turns to SAS.
• WinterthurSwitzerland's leading insurance company builds more effective marketing strategies with SAS.

Customer Relationship Management: Customer Segmentation

• 1-800-FLOWERS.COMGift retailer 1-800-FLOWERS.COM enjoys increased revenues and a 15-percent increase in customer retention thanks, in part, to using SAS to build intimate customer relationships.
• CAPITAL CardLeading American servicer of credit accounts relies on SAS to identify profitable credit card customers who respond to mailings.
• Carlson Marketing GroupFor advanced analytics that fuel better customer relationships, Carlson Marketing Group relies on SAS .
• Chubb Group of Insurance CompaniesSAS helps insurer develop and market specialized products to meet customer needs.
• Dexia BankUsing SAS to automate credit scoring, Dexia Bank improves asset and risk positions and increases success for marketing campaigns.
• Federated Department StoresFederated counts on SAS Customer Intelligence to boost direct-mail response rates and increase marketing returns by millions of dollars.
• Fido SolutionsLeading Canadian telco Fido Solutions uses SAS Enterprise Miner and SAS Activity-Based Costing to focus resources on highest-value customers and highest-margin offerings.
• INGSAS and Python Predictions enable the creation of ING's Proactive Targeting Framework
• IntellidynIntellidyn uses SAS for a complete data warehousing and data mining solution.
• JCBThe largest issuer of credit cards in Japan, JCB quadruples the rate of customer response to direct-mail solicitations and launches a successful campaign to retain current cardholders using SAS.
• Mutual & FederalSAS Insurance Intelligence Solutions helps Mutual & Federal build swifter, more efficient and intelligent enterprise.
• Newport NewsSAS helps to maximize customer profitability at Newport News when used to evaluate and predict customer behavior.

• Newport NewsTo enable marketing strategies, Newport News decision support team relies on SAS.
• Ohio Department of Natural ResourcesSAS provides the technological framework for strategic change and long-term CRM at the Ohio Department of Natural Resources.
• RBC Dominion SecuritiesRBC Dominion Investments relies on SAS to help investment advisors put together the right strategies for the right customers.
• RCI Global Vacation NetworkRCI saves $1 million a year by using SAS to estimate the value of time-share swaps and to forecast demand.
• TargetbaseSAS improves creativity and efficiency for leading database and relationship marketing firm, Targetbase.
• The LimitedAs much as 400-percent ROI results from using SAS for CRM in a pilot test on The Limited's Victoria's Secret e-commerce site.
• Tianjin UnicomGetting to know its customers through the use of SAS, Tianjin Unicom achieves greater profitability.
• UBSTo build profitable, long-term relationships with its customers, UBS turns to SAS.
• Vermont Country StoreSAS Enterprise Miner allows the Vermont Country Store to keep customer relationships as personal today as they were more than half a century ago.
• Virgin Money AustraliaWith help from SAS, Virgin Money Australia lowers customer acquisition costs.
• Williams-SonomaModeling analysts at the home furnishings retailer count on SAS Enterprise Miner for valuable customer insights.

Customer Relationship Management: Interaction Management

• US BankUS Bank can act on significant changes in customer behavior when intervention is likely to have the most impact, thanks to SAS.

Customer Relationship Management: Marketing Automation

• First National BankMajor South African bank earns 3,000 percent ROI and improves response rates using SAS Marketing Automation.
• Harry & DavidOregon-based gourmet food retailer uses SAS to manage marketing activities (press release).
• MaxisMalaysian communications company deploys SAS for campaign management (press release).
• MLB Advanced MediaMajor League Baseball's interactive media and Internet company automates America's pastime with SAS.
• Office DepotOffice Depot relies on SAS to help increase customer spend and drive higher profits across Europe.
• Pearl River ResortSAS offers winning customer intelligence to assist this resort in the South U.S. in cultivating loyalty.

• SaskTelCanadian communications company acquires SAS Marketing Automation to optimize customer contact and increase customer loyalty (press release).
• SaskTelGaining insight into customer behavior helps this Canadian communications provider keep existing customers and attract new ones.
• StaplesThe world’s largest office-products company selects SAS Marketing Automation for database marketing campaign management and advanced data analytics (press release).
• TeliaSoneraLeading telecommunications provider in the Nordic and Baltic regions of Europe, reports a 134 percent increase in profitability with SAS.
• TopdanmarkA leading Danish insurer produces more marketing campaigns with greater results and without additional resources by using SAS.
• US BankUS Bank can act on significant changes in customer behavior when intervention is likely to have the most impact, thanks to SAS.

Customer Relationship Management: Marketing Optimization

• [x+1]SAS Enterprise BI Server empowers [x+1], formerly Poindexter Systems, to customize online marketing campaigns.
• TargetbaseSAS improves creativity and efficiency for leading database and relationship marketing firm, Targetbase.

• TopdanmarkA leading Danish insurer produces more marketing campaigns with greater results and without additional resources by using SAS.

Customer Relationship Management: Real-Time Decision Management

• ImpactRxPharmaceutical clients get real-time intelligence they need to outsell the competition and to adjust marketing plans to maintain market share.

Customer Win

• AAIPharmaSAS and AAIPharma share a common vision for improving drug development through earlier, deeper and more frequent access to critical research information (press release).
• AbsaFinancial giant Absa partners with SAS for business intelligence (press release).
• Aeris TherapeuticsBiopharmaceutical firm selects SAS Enterprise BI Server to hasten the clinical-trial approval process, saving the company an estimated $1 million over three years (press release).
• Affinity Health PlanImproved decision making with SAS helps Affinity Health Plan enhance customer service (press release).
• Asian retailer Parkson chooses SAS® Customer Intelligence to increase market share
• AutoZoneAmerica’s No. 1 auto-parts chain enhances its product assortment mix (press release).
• BB&TLeading US bank harnesses SAS to better manage credit risk (press release).
• Beech Grove City SchoolsDespite being a small district with limited resources, Beech Grove has been able to implement a data warehouse and achieve remarkable, tangible results in student performance.
• Brooks BrothersOldest US clothing retailer deploys SAS Enterprise BI Server to provide employees with easy access to information that fuels smart decisions (press release).
• Broward Community CollegeWith SAS, the college looks at data beyond grades to find out why some students are more successful than others
• BungeOne of world’s largest agribusiness and food companies reduces costs using SAS (press release).
• BuxtonBuxton expects to see a 10 to 15 percent savings in the time it takes to create models for its customers because of SAS.
• Carnival Cruise LinesSAS Marketing Automation helps Carnival Cruise Lines improve response rates and revenues from marketing efforts.
• Casual MaleRetailer chooses SAS to drive more precise marketing, refine operations and save money (press release).
• CN RailwayCanadian National Railway Company licenses SAS to keep revenue forecasting on track (press release).
• CommerzbankCommerzbank decided to go with SAS predominantly for performance, flexibility and scalability. SAS can easily be expanded and modified to continue to meet Commerzbank's needs in the future. The SAS Scalable Performance Data Server, which excels at rapidly processing especially large quantities of data, guarantees the speed necessary for top-quality analysis.
• COMSYS Information Technology Services Inc.Leading IT staffing and solutions company increases its competitive advantage with SAS Enterprise BI Server (press release).
• Covance Inc.ThotWave Technologies partners with SAS to bring the power of business intelligence to one of the world’s leading drug-development services organizations (press release).
• CPFL EnergiaLeading Brazilian utility sees the potential to enhance profits through cost savings using SAS Data Integration.
• DaiichiGlobal pharmaceutical firm selects SAS to transform how clinical trials data are captured, accessed and utilized (press release).
• Dare County, North CarolinaTo improve its operations, Dare County, a vacationer’s haven and home to about 35,000 residents on North Carolina's historic Outer Banks, turns to SAS and Tyler Technologies (press release).
• Dare County, North CarolinaDare County, North Carolina improves citizen services by integrating analytics with business intelligence using SAS and Tyler Technologies.
• Delaware Park Racetrack & SlotsUsing SAS, Delaware Park will better understand player preferences as well as the impact of racetrack, slots and non-gaming revenue (press release).
• ENMAXAlberta's leading competitive electricity retailer gains efficiency, speed, and the capacity to analyze enormous amounts of data with SAS (press release).
• Fairmont Hotels & ResortsGlobal hotel chain selects SAS for insights into customer behavior and business performance (press release).
• Fortis BankingTo boost sales and service effectiveness and support double-digit growth objectives, Fortis Retail Banking chose SAS Enterprise Intelligence Platform.
• Grupo SantanderWorld’s eighth-largest bank manages risk, meets Basel II requirements with SAS (press release).
• Guanghua School of ManagementBeijing University pioneers business statistics studies in China with help from SAS.
• HallmarkWith the help of SAS BI Server, Hallmark now can quickly unlock valuable perspectives about customers to drive business decisions
• Harry & DavidOregon-based gourmet food retailer uses SAS to manage marketing activities (press release).
• Hasselt UniversityBelgian University licenses SAS Scientific Discovery Solution for its Center of Statistics (press release).
• HBOSSAS’ fraud solution will enable HBOS to uncover fraudulent transactions faster, earlier and more accurately
• HealthwaysIdentifying high-risk patients and implementing preventative actions against future conditions heads off increased costs. As a result, Healthways has increased its competitive advantage using SAS.
• HHSThe U.S. Department of Health and Human Services relies on SAS to support mission-critical programs (press release).
• Holt RenfrewCustomer Intelligence software helps luxury merchant further enhance its highly personalized customer service approach.
• HSBCUsing SAS Fraud Management, HSBC has improved fraud detection, false positive rates and fraud case handling efficiencies.
• Hub GroupHub Group taps SAS to optimize operations, reduce costs
• Hudson's Bay CompanyCanadian retailer supports precision retailing with SAS merchandising software (press release).
• ImpactRXSAS helps ImpactRX provide real time marketing intelligence to Pharma companies
• INC Research®Leading contract research organization selects SAS Drug Development and the SAS Enterprise Intelligence Platform for clinical data analysis and integration (press release).
• JCB Co.Major Japanese credit card company adopts SAS Enterprise BI Server, anticipates 5 percent year-on-year revenue increase (press release).
• KidsFuturesOperator of Futura Rewards, the national loyalty program that helps Canadian families save money for their financial goals, uses SAS to customize promotions and reward offers (press release).

• Luxottica RetailWorld's leading optical retailer implements SAS to create the optimal mix of products (press release).
• Marketing Management Analytics (MMA)Leader in marketing mix modeling calls SAS the “gold standard” (press release).
• Mark’s Work WearhouseLeading Canadian retailer of apparel and footwear chooses SAS Merchandise Intelligence solutions to support its advanced integrated planning needs (press release).
• MaxisMalaysian communications company deploys SAS for campaign management (press release).
• MDwiseAs this not-for-profit, managed-care group continues to grow, it relies on SAS to serve patients better and to share relevant information with regulatory authorities and its network of healthcare providers (press release).
• MerkleDatabase marketing agency thrives using SAS Analytics (press release).
• NationwideSAS provides an efficient, effective, and standardized way to collect, measure, and report data from multiple risk management programs for Nationwide.
• Newport News CatalogWomen's apparel retailer adds millions to its bottom line with SAS (press release).
• NextelWireless communications company selects SAS to support its overall marketing strategy (press release).
• North Carolina Central UniversityThe nation’s first public historically-black liberal arts school selects SAS Enterprise BI Server and SAS ETL Server for quick, accurate decision making (press release).
• North Carolina using SAS® to manage work force and tackle talent shortfalls
• Octagon Research Solutions, Inc.Leader in the electronic transformation of clinical R&D turns to SAS Data Integration Server to streamline client data for submission to FDA (press release).
• Office DepotImplementing key components of the SAS Customer Intelligence suite across its global operations will help this office-supply retail giant stay ahead of the pack (press release).
• Oklahoma City Community CollegeUsing SAS' comprehensive enterprise solution, Oklahoma City Community College integrates data from a wide variety of sources to deliver improved management and reporting of financial, performance, human-capital and student data (press release).
• OSI Pharmaceuticals Inc.Leading biotechnology company chooses SAS Enterprise BI Server to prepare detailed clinical reports and other patient data presentations for doctors and scientists (press release).
• Pearl River ResortMississippi casino improves business with SAS Financial Management (press release).
• Plano Independent School DistrictUsing the SAS Enterprise Intelligence Platform, Plano’s teachers can access student data quickly, predict outcomes and intervene to help students reach their potential.
• Redcats USARetailer selects SAS Enterprise BI Server to improve its marketing analytics (press release).
• SAID Business SchoolThe University of Oxford develops new methodology for evaluating BI platforms (press release).
• SantarusSantarus selects SAS ® for data integration, analysis and reporting
• SaskTelCanadian communications company acquires SAS Marketing Automation to optimize customer contact and increase customer loyalty (press release).
• ShopKoDiscount retailer uses SAS to differentiate itself from the competition and gain a wall-to-wall view of its business (press release).
• Sinclair Community CollegeSinclair chose SAS for an enterprisewide initiative that analyzes data gathered by the college’s ERP system from more than 75 departments.
• Sky Financial GroupFinancial holding company chooses SAS Anti-Money Laundering to strengthen its AML program (press release).
• Sorin GroupWorld leader in cardiosurgery technologies uses SAS to monitor clinical data from hospitals across Europe (press release).
• South Dakota DOT saves millions using SAS ® for Performance ManagementSAS Activity-Based Management and SAS Strategic Performance Management software maximize resources
• StaplesThe world’s largest office-products company selects SAS Marketing Automation for database marketing campaign management and advanced data analytics (press release).
• State Auto InsuranceFor greater efficiency and cost control, State Auto turns to SAS Enterprise BI Server (press release).
• State Higher Education Executive Officers choose SAS® for data analysis and reporting
• SUBWAYNorth America’s largest restaurant chain uses SAS Enterprise BI Server to assess costs and analyze store performance, improving sales and profitability (press release).
• The Children's PlaceRetailer of children’s merchandise chooses SAS for trend and forecast planning (press release).
• The Children's PlaceDisney Store brand chooses SAS for advanced merchandise planning (press release).
• Too Inc.Retail chain receives retail software solutions for financial planning, in-season management, assortment planning, forecasting and micromarketing from SAS (press release).
• Tri-State powers up secure, accurate, consolidated reports using SASExecutive managers have the power to access crucial financial data -- with point-and-click ease -- for smart decision-making with SAS (press release).
• UAB Health SystemUniversity of Alabama graduate students use SAS to examine patient data in an effort to improve clinical care (press release).
• Unitrin DirectInsurance company relies on SAS Enterprise BI Server to become more efficient and agile within its data-management system and overall IT network (press release).
• University of AlabamaUniversity of Alabama is one of the first universities to use SAS software for retention and all the way through the cycle to include intervention as well as recruitment.
• University of Central FloridaUniversity of Central Florida uses SAS in various ways, from promoting UCF to answering questions from organizations that rank universities in different areas.
• US Coast GuardMost extensive modernization effort ever for the lead agency of maritime homeland security relies on SAS Strategic Performance Management (press releases).
• VKB (Volkskreditbank AG)Austrian bank chooses SAS to help it adhere to Basel II regulations and reduce credit risk.
• WescomWith rising delinquencies and credit losses nationwide, it is imperative that credit unions take a more global view of credit risk from a portfolio level. With this issue in mind, Wescom Credit Union, one of the largest credit unions in the US, chose SAS, the leader in business intelligence, to help better forecast portfolio credit loss.
• Whirlpool, JPMorgan ChaseSAS Enterprise Intelligence Awards are presented to customers who demonstrate productivity gains, cost or time savings, or achievement of goals through the use of software (press release).

Disease Management

• CIGNA HealthCareA powerful informatics engine -- with a potential for return on investment of up to 200 percent -- allows CIGNA HealthCare to improve medical management reporting with ease, accuracy and speed.
• HealthwaysUsing advanced analytics from SAS, Healthways improves patient outcomes, resulting in healthier members and reduced total medical costs.

• National Institute for Occupational Safety and Health (NIOSH)SAS helps NIOSH provide easy access to trends regarding work-related respiratory ailments.

Drug Discovery and Development

• AAIPharmaSAS and AAIPharma share a common vision for improving drug development through earlier, deeper and more frequent access to critical research information (press release).
• Aeris TherapeuticsBiopharmaceutical firm selects SAS Enterprise BI Server to hasten the clinical-trial approval process, saving the company an estimated $1 million over three years (press release).
• Covance Inc.ThotWave Technologies partners with SAS to bring the power of business intelligence to one of the world’s leading drug-development services organizations (press release).
• DaiichiGlobal pharmaceutical firm selects SAS to transform how clinical trials data are captured, accessed and utilized (press release).
• Daiichi Sankyo Pharma DevelopmentWith SAS Drug Development as the centerpiece of a solution that eliminates error-prone paper systems, Daiichi Sankyo Pharma Development sees faster, more intelligent decision making.
• Eli Lilly and CompanyWith help from SAS, Eli Lilly and Company gains the power to provide scientific insights and make better business decisions while managing compliance to regulatory requirements.
• Hasselt UniversityBelgian University licenses SAS Scientific Discovery Solution for its Center of Statistics (press release).

• INC Research®Leading contract research organization selects SAS Drug Development and the SAS Enterprise Intelligence Platform for clinical data analysis and integration (press release).
• Nth AnalyticsProject timelines shrink by 25 percent when Nth Analytics teams up with SAS.
• Octagon Research Solutions, Inc.Leader in the electronic transformation of clinical R&D turns to SAS Data Integration Server to streamline client data for submission to FDA (press release).
• Solvay PharmaceuticalsSAS Drug Development helps Solvay Pharmaceuticals expedite and globalize the drug development process.
• Vertex PharmaceuticalsRelying on SAS in clinical trial simulations enables Vertex Pharmaceuticals to save millions.
• XOMASAS provides online access to XOMA's clinical study data and generates content for clinical study reports.

Enrollment Management

• Broward Community CollegeBetter understanding trends among various demographics helps Broward Community College attract and retain students.
• Broward Community CollegeWith SAS, the college looks at data beyond grades to find out why some students are more successful than others
• Sinclair Community CollegeStudent enrollment increases by 15 percent with help from SAS.
• Sinclair Community CollegeSinclair chose SAS for an enterprisewide initiative that analyzes data gathered by the college’s ERP system from more than 75 departments.
• Tshwane UniversitySouth African technological university enhances retention efforts using SAS to predict student success.

• University of AlabamaTo make sure that student recruitment and retention efforts are working, the University of Alabama relies on SAS.
• University of AlabamaUniversity of Alabama is one of the first universities to use SAS software for retention and all the way through the cycle to include intervention as well as recruitment.
• University of Central FloridaWith SAS, the University of Central Florida University has quick access to accurate information needed to allocate the university’s resources wisely and to increase the institution’s responsiveness to its students.
• University of Central FloridaUniversity of Central Florida uses SAS in various ways, from promoting UCF to answering questions from organizations that rank universities in different areas.

Financial Intelligence: General

• Air Armament CenterThe US Air Force Materiel Command's Air Armament Center tracks the costs of activities and work processes with SAS solutions for activity-based costing.
• Banca Popolare di MilanoWith SAS Financial Intelligence, Italy’s Banca Popolare di Milano measures business value.
• Banque Fédérale des Banques PopulairesSAS helps BFBP achieve better risk management, better adapted pricing and better knowledge of its equity capital requirements in each line of business.
• Blue Cross and Blue Shield of FloridaBlue Cross and Blue Shield of Florida uses SAS Activity-Based Management to maintain product profitability and support effective product management in a highly competitive market.
• Blue Cross and Blue Shield of MontanaSAS Activity-Based Management identifies areas for implementing cost-saving measures and companywide process improvements.
• Broward Community CollegeFaster, more accurate access to budget details helps Broward Community College match funding with student performance and ensure that the school has the resources it needs for success.
• CetrelOne of Europe's leading providers of solutions for electronic payments sees a 40-percent improvement in help desk efficiency with SAS.
• CN RailwayCanadian National Railway Company licenses SAS to keep revenue forecasting on track (press release).
• CommerzbankCommerzbank decided to go with SAS predominantly for performance, flexibility and scalability. SAS can easily be expanded and modified to continue to meet Commerzbank's needs in the future. The SAS Scalable Performance Data Server, which excels at rapidly processing especially large quantities of data, guarantees the speed necessary for top-quality analysis.
• Danish National Board of HealthUsing SAS Activity-Based Management, the Danish National Board of Health enhances financial intelligence at hospitals across the country.
• Dexia BILSAS Activity-Based Management is helping to transform back-office functions from a cost center into a service center.
• FIDUCIA IT AGOne of Germany's largest IT service providers stays on track with SAS Financial Intelligence.
• Fortis BankingTo boost sales and service effectiveness and support double-digit growth objectives, Fortis Retail Banking chose SAS Enterprise Intelligence Platform.
• Havas Voyages American ExpressTo assist its client companies in managing their travel budgets, SAS helps Havas Voyages American Express implement a decisional extranet.
• HSBCUsing SAS Fraud Management, HSBC has improved fraud detection, false positive rates and fraud case handling efficiencies.
• Kookmin BankAs Korea's first bank to comply with Basel II Accord, Kookmin Bank thanks SAS for its help.
• LOT Polish AirlinesWith SAS Financial Management Solutions, LOT Polish Airlines can clearly focus on profitability.
• Medical Benefits FundAustralia's largest privately owned insurance company relies on SAS to create an anti-fraud culture and realized a 200 percent ROI.
• MGTSTo glean the needed financial intelligence and compete profitably, MGTS relies on SAS solutions.
• Multnomah County Sheriff’s DepartmentUsing SAS Activity-Based Management, corrections analysts have developed a plan to help fund operations at a new county jail.

• National Bank of PolandTo get rid of tedious, time-consuming spreadsheets, National Bank of Poland relies on spontaneous data analysis and SAS.
• New Jersey Office of Management and BudgetWhen you're responsible for keeping up with $40 billion in financial transactions every year, there's no room for human error.
• Pearl River ResortMississippi casino improves business with SAS Financial Management (press release).
• Pitney BowesSAS solutions play a key role in reducing risk reporting processes by three weeks for Pitney Bowes, and help the company save big money.
• Poway Unified School DistrictSchool principals become more engaged in the budgeting process, and negotiations with bargaining units are faster with SAS.
• SASIts own Financial Management Solutions helps SAS to speed planning, budgeting and reporting while driving strategic business decisions and managing financial risk.
• South Dakota DOTMeasuring business performance and analyzing the financial impact of decisions offers $2 million in annual savings for this large state agency.
• State Auto InsuranceFor greater efficiency and cost control, State Auto turns to SAS Enterprise BI Server (press release).
• Tapiola GroupSAS speeds reporting, improves accuracy and helps Tapiola group to meet International Accounting Standards.
• Tri-State powers up secure, accurate, consolidated reports using SASExecutive managers have the power to access crucial financial data -- with point-and-click ease -- for smart decision-making with SAS (press release).
• United Pipe and SupplySAS delivers increased customer profitability to United Pipe and Supply, the Pacific Northwest's leading wholesale pipe distributor.
• University Utara MalaysiaFuture finance leaders get an education using SAS Activity-Based Management.
• US Army Garrison – Redstone ArsenalSAS Activity-Based Management simplifies tracking finances for the US Army Garrison – Redstone Arsenal.
• US Department of the TreasuryWith the assistance of SAS Financial Management Solutions, the US Department of the Treasury reports its first "clean" audits.
• US Fish and Wildlife ServiceSAS helps this federal agency streamline business processes and make performance-based decisions about expenses.
• US NavySAS Activity-Based Management helps Navy leaders identify resource shortfalls and realign resources to focus on core missions.
• Vestas WindVestas, the world’s leading producer of high-tech wind power systems, uses SAS to achieve an accurate, enterprisewide view of all its divisions and activities.
• Wells FargoSAS automates 401(k) trades at Wells Fargo.
• WescomWith rising delinquencies and credit losses nationwide, it is imperative that credit unions take a more global view of credit risk from a portfolio level. With this issue in mind, Wescom Credit Union, one of the largest credit unions in the US, chose SAS, the leader in business intelligence, to help better forecast portfolio credit loss.
• Zürcher KantonalbankTo meet regulatory reporting requirements and earn higher profit margins, Zürcher Kantonalbank turns to SAS solutions.

Financial Intelligence: Activity-Based Management

• Air Armament CenterThe US Air Force Materiel Command's Air Armament Center tracks the costs of activities and work processes with SAS solutions for activity-based costing.
• Banca Popolare di MilanoWith SAS Financial Intelligence, Italy’s Banca Popolare di Milano measures business value.
• Blue Cross and Blue Shield of FloridaBlue Cross and Blue Shield of Florida uses SAS Activity-Based Management to maintain product profitability and support effective product management in a highly competitive market.
• Blue Cross and Blue Shield of MontanaSAS Activity-Based Management identifies areas for implementing cost-saving measures and companywide process improvements.
• CetrelOne of Europe's leading providers of solutions for electronic payments sees a 40-percent improvement in help desk efficiency with SAS.
• Danish National Board of HealthUsing SAS Activity-Based Management, the Danish National Board of Health enhances financial intelligence at hospitals across the country.
• Dexia BILSAS Activity-Based Management is helping to transform back-office functions from a cost center into a service center.
• Fido SolutionsLeading Canadian telco Fido Solutions uses SAS Enterprise Miner and SAS Activity-Based Costing to focus resources on highest-value customers and highest-margin offerings.
• FIDUCIA IT AGOne of Germany's largest IT service providers stays on track with SAS Financial Intelligence.
• Héma-QuébecTo make sure they accurately bill hospitals for services, Héma-Québec relies on SAS.

• MGTSTo glean the needed financial intelligence and compete profitably, MGTS relies on SAS solutions.
• Multnomah County Sheriff’s DepartmentUsing SAS Activity-Based Management, corrections analysts have developed a plan to help fund operations at a new county jail.
• Società Gestione Servizi of Banco Popolare di Verona e NovaraSGS - BPVN moves from a service management system to a complete and uniform vision of strategic business processes.
• South Dakota DOTMeasuring business performance and analyzing the financial impact of decisions offers $2 million in annual savings for this large state agency.
• Stora EnsoScandinavian paper manufacturer uses SAS Activity-based Management to obtain financial intelligence by customer, market, product to achieve greater customer-centricity.
• United Pipe and SupplySAS delivers increased customer profitability to United Pipe and Supply, the Pacific Northwest's leading wholesale pipe distributor.
• University Utara MalaysiaFuture finance leaders get an education using SAS Activity-Based Management.
• US Army Garrison – Redstone ArsenalSAS Activity-Based Management simplifies tracking finances for the US Army Garrison – Redstone Arsenal.
• US Fish and Wildlife ServiceSAS helps this federal agency streamline business processes and make performance-based decisions about expenses.
• US NavySAS Activity-Based Management helps Navy leaders identify resource shortfalls and realign resources to focus on core missions.

Financial Intelligence: Financial Reporting/Planning

• Accident Compensation Corp. (ACC)New Zealand Accident Compensation Corp., thanks to SAS, delivers key indicators every quarter in an online report rather than once a year in a printed report.
• Broward Community CollegeFaster, more accurate access to budget details helps Broward Community College match funding with student performance and ensure that the school has the resources it needs for success.
• FaktaFakta, the leading Danish discount retail chain, chooses SAS Financial Management Solutions for better forecasting, budgeting and reporting.
• FIDUCIA IT AGOne of Germany's largest IT service providers stays on track with SAS Financial Intelligence.
• New Jersey Office of Management and BudgetWhen you're responsible for keeping up with $40 billion in financial transactions every year, there's no room for human error.

• Pearl River ResortMississippi casino improves business with SAS Financial Management (press release).
• Poway Unified School DistrictSchool principals become more engaged in the budgeting process, and negotiations with bargaining units are faster with SAS.
• SASIts own Financial Management Solutions helps SAS to speed planning, budgeting and reporting while driving strategic business decisions and managing financial risk.
• Tri-State powers up secure, accurate, consolidated reports using SASExecutive managers have the power to access crucial financial data -- with point-and-click ease -- for smart decision-making with SAS (press release).
• Vestas WindVestas, the world’s leading producer of high-tech wind power systems, uses SAS to achieve an accurate, enterprisewide view of all its divisions and activities.

Fraud Prevention and Detection

• BBVA BancomerTo detect suspicious credit/debit card activity with greater ease and precision, BBVA Bancomer Financial Group uses SAS Fraud Detection and Prevention for Financial Services.
• HBOSSAS’ fraud solution will enable HBOS to uncover fraudulent transactions faster, earlier and more accurately
• HighmarkSAS helps Highmark stop millions in fraudulent health insurance claims from going out the door.
• HSBCUsing SAS Fraud Management, HSBC has improved fraud detection, false positive rates and fraud case handling efficiencies.

• Insurance Services MalaysiaSAS helps Malaysia's insurance companies stay competitive.
• Medical Benefits FundAustralia's largest privately owned insurance company relies on SAS to create an anti-fraud culture and realized a 200 percent ROI.
• PBSUsing SAS, PBS improves processing time and has better analytic tools to fight credit card fraud.

Human Capital Management

• Banca CarigeSAS Human Capital Management helps Banca Carige retain the best employees, improve HR management and ensure data uniformity across the group.
• BNL -- Gruppo BNP ParibasOne of Italy's largest banks gains handsome dividends using SAS.
• Defense Manpower Data CenterThe personnel data support division for the Department of Defense relies on SAS to help supply the information needed to make policy decisions.
• FinmeccanicaUsing SAS, Finmeccanica executives now have an intuitive HR dashboard that gives them quick and easy access to key performance indicators and key human resources across the entire enterprise.
• Montgomery County, MarylandThe Office of Human Resources in Montgomery County, Maryland uses SAS to keep up with 9,000 positions and 12,000 employees.

• North Carolina using SAS® to manage work force and tackle talent shortfalls
• Public Service CommissionSAS supports long-term HR planning and improves reporting efficiencies for Canada’s Public Service Commission.
• Regione UmbriaTo provide efficient personnel management, public economic development agency Regione Umbria relies on SAS.
• US Air Force Personnel CenterThe US Air Force relies on SAS for instant, worldwide access to personnel demographics -- saving hours, sometimes days, in responding to requests for information.

Information Management

• HealthwaysIdentifying high-risk patients and implementing preventative actions against future conditions heads off increased costs. As a result, Healthways has increased its competitive advantage using SAS.

• SantarusSantarus selects SAS ® for data integration, analysis and reporting

IT Management: General

• Banque Generale du LuxembourgSAS gives the Banque Generale du Luxembourg a clearer view of IT costs.
• Fortis BankUsing SAS to improve capacity planning, the fast-growing Fortis Bank experiences smooth transitions during acquisitions.
• SASRelying on SAS IT Resource Management helps SAS keep its technical infrastructure running efficiently and in line with corporate strategy.
• SEB IT ServiceTo guarantee a successful conversion into independent market-driven subsidiary of Groupe SEB, SEB IT Service turns to SAS for help.

• Shanghai Baosteel GroupTo improve monitoring and reporting, Shanghai Baosteel's Shanghai Baosight IT division uses SAS and sees increases in efficiency, reliability, productivity, and reporting.
• TietoEnatorFor TietoEnator, SAS IT Resource Management delivers better use of resources, happier customers and profitability.
• Tixis TechnologiesSAS helps IT services company optimize value for customers and its parent company, Arcelor.

IT Management: Charge Management

• Banque Generale du LuxembourgSAS gives the Banque Generale du Luxembourg a clearer view of IT costs.

IT Management: Resource Management

• Banque Generale du LuxembourgSAS gives the Banque Generale du Luxembourg a clearer view of IT costs.
• Fortis BankUsing SAS to improve capacity planning, the fast-growing Fortis Bank experiences smooth transitions during acquisitions.
• SASRelying on SAS IT Resource Management helps SAS keep its technical infrastructure running efficiently and in line with corporate strategy.

• Shanghai Baosteel GroupTo improve monitoring and reporting, Shanghai Baosteel's Shanghai Baosight IT division uses SAS and sees increases in efficiency, reliability, productivity, and reporting.
• Tixis TechnologiesSAS helps IT services company optimize value for customers and its parent company, Arcelor.

IT Management: Service Level Management

• VodafoneFor accurate IT performance measurement, Vodafone Information Systems relies on SAS.

Merchandise Intelligence: General

• Bakers FootwearSAS Retail Intelligence provides sales increases, payroll savings and fewer markdowns.
• Brooks BrothersOldest US clothing retailer deploys SAS Enterprise BI Server to provide employees with easy access to information that fuels smart decisions (press release).
• Casual MaleRetailer chooses SAS to drive more precise marketing, refine operations and save money (press release).
• Hudson's Bay CompanyCanadian retailer supports precision retailing with SAS merchandising software (press release).
• Luxottica RetailWorld's leading optical retailer implements SAS to create the optimal mix of products (press release).

• Mark’s Work WearhouseLeading Canadian retailer of apparel and footwear chooses SAS Merchandise Intelligence solutions to support its advanced integrated planning needs (press release).
• Sport ChaletWith help from SAS Merchandise Intelligence, Sport Chalet stocks its stores with the perfect mix of consumer products.
• The Children's PlaceRetailer of children’s merchandise chooses SAS for trend and forecast planning (press release).
• The Children's PlaceDisney Store brand chooses SAS for advanced merchandise planning (press release).
• Too Inc.Retail chain receives retail software solutions for financial planning, in-season management, assortment planning, forecasting and micromarketing from SAS (press release).

Merchandise Intelligence: Merchandise Planning

• AutoZoneAmerica’s No. 1 auto-parts chain enhances its product assortment mix (press release).
• Hudson's Bay CompanyCanadian retailer supports precision retailing with SAS merchandising software (press release).

• The Children's PlaceDisney Store brand chooses SAS for advanced merchandise planning (press release).
• Too Inc.Retail chain receives retail software solutions for financial planning, in-season management, assortment planning, forecasting and micromarketing from SAS (press release).

Merchandise Intelligence: Revenue Optimization

• Hudson's Bay CompanyCanadian retailer supports precision retailing with SAS merchandising software (press release).

• Too Inc.Retail chain receives retail software solutions for financial planning, in-season management, assortment planning, forecasting and micromarketing from SAS (press release).

OnDemand Solutions

• North Carolina State UniversityGraduates gain job-market advantage with help from real-world classroom projects that rely on SAS.

Partners

• AutoZoneTo provide its employees with easy access to business data and maintain its competitive edge, AutoZone uses the SAS Enterprise Intelligence Platform.
• COMSYS Information Technology Services Inc.Leading IT staffing and solutions company increases its competitive advantage with SAS Enterprise BI Server (press release).
• INGSAS and Python Predictions enable the creation of ING's Proactive Targeting Framework
• MaxisMalaysian communications company deploys SAS for campaign management (press release).

• Pearl River ResortMississippi casino improves business with SAS Financial Management (press release).
• SantarusSantarus selects SAS ® for data integration, analysis and reporting
• US Coast GuardMost extensive modernization effort ever for the lead agency of maritime homeland security relies on SAS Strategic Performance Management (press releases).

Patron Value Optimization

• Delaware Park Racetrack & SlotsUsing SAS, Delaware Park will better understand player preferences as well as the impact of racetrack, slots and non-gaming revenue (press release).

Performance Management

• Anoka Technical CollegeThis Minnesota college ensures that high-school students are prepared for the rigors of applied technical programs with help from SAS.
• Århus KommuneThe Municipality of Århus uses SAS Balanced Scorecard to improve public service and make better decisions.
• ATP (Danish Supplementary Pension Fund)To define and measure objectives, the Danish Supplementary Pension Fund uses SAS Strategic Performance Management.
• Briggs & StrattonSAS powers business intelligence at all levels of the manufacturing company – from quality improvement to supply chain intelligence.
• Brigham and Women's HospitalSAS Strategic Performance Management for Healthcare aids physicians, nurses and administrators at Brigham and Women’s Hospital to align their goals, promote patient satisfaction and improve financial performance.
• CommerzbankCommerzbank decided to go with SAS predominantly for performance, flexibility and scalability. SAS can easily be expanded and modified to continue to meet Commerzbank's needs in the future. The SAS Scalable Performance Data Server, which excels at rapidly processing especially large quantities of data, guarantees the speed necessary for top-quality analysis.
• ConocoPhillips NorwayLongtime SAS customer ConocoPhillips Norwoary manages performance and achieves a safer working environment using SAS.
• FIDUCIA IT AGOne of Germany's largest IT service providers stays on track with SAS Financial Intelligence.
• FlevoziekenhuisFast-growing Dutch hospital Flevoziekenhuis looks to SAS business intelligence to help diagnose clinical challenges.
• Héma-QuébecTo make sure they accurately bill hospitals for services, Héma-Québec relies on SAS.
• Indian Health ServiceUsing SAS, the Indian Health Service makes sure hospitals that care for American Indians and native Alaskan populations are up to standards.
• INTEGRIS HealthMaintaining a healthy lifestyle is INTEGRIS Health's goal. With SAS, they do so by generating reports that detail quality, cost-of-care and other strategic information for executives and physicians.
• Joseph Brant Memorial HospitalSAS provides an integrated environment for data management, simple query and reporting, and complex analytics that allows Joseph Brant Hospital to secure the funding it needs to continue operations.
• Maine Medical Center100 percent of heart failure patients receive quality care as benchmarked by national organizations, and a medication error reduction process has improved 35 percent.
• Mutual & FederalSAS Insurance Intelligence Solutions helps Mutual & Federal build swifter, more efficient and intelligent enterprise.
• National Committee for Quality Assurance (NCQA)At one-third the cost and in half the time that it took on a prior system, National Committee for Quality Assurance uses SAS to process health-plan performance data.
• NSW HealthTo help reform its information systems, NSW Health uses SAS, ultimately leading to higher-quality patient care.
• Oklahoma City Community CollegeUsing SAS' comprehensive enterprise solution, Oklahoma City Community College integrates data from a wide variety of sources to deliver improved management and reporting of financial, performance, human-capital and student data (press release).

• Oslo PrisonUsing SAS Strategic Performance Management allows Oslo Prison to see better care, better value and better results.
• Pearl River ResortMississippi casino improves business with SAS Financial Management (press release).
• Portuguese National Institute for Public AdministrationSAS provides business intelligence that fosters the performance of every employee in the Portuguese public sector.
• POSCOThe world's largest steel manufacturer saves $15.5 million in manufacturing costs with SAS.
• Poway Unified School DistrictTeachers, principals and district administrators can easily look at student assessment and performance data to see how they're doing at any point in time.
• Regione del VenetoTo fuel performance-based management, Regione del Veneto uses SAS for analysis and reporting. In the meantime, they meet the evolving healthcare needs of 4.5 million people.
• Regione UmbriaTo provide efficient personnel management, public economic development agency Regione Umbria relies on SAS.
• Sinclair Community CollegeStudent enrollment increases by 15 percent with help from SAS.
• Slovenian Ministry of LaborTo help Slovenia meet the requirements of European Union membership, the Ministry of Labor uses SAS Strategic Performance.
• Società Gestione Servizi of Banco Popolare di Verona e NovaraSGS - BPVN moves from a service management system to a complete and uniform vision of strategic business processes.
• South Dakota DOTMeasuring business performance and analyzing the financial impact of decisions offers $2 million in annual savings for this large state agency.
• South Dakota DOT saves millions using SAS ® for Performance ManagementSAS Activity-Based Management and SAS Strategic Performance Management software maximize resources
• Strong Memorial HospitalPhysicians, nurses and hospital administrators can see – at a glance – whether they meet targets for in-patient length of stay, readmission rates and much more.
• Tapiola GroupSAS speeds reporting, improves accuracy and helps Tapiola group to meet International Accounting Standards.
• University Hospital AachenSAS offers the University Hospital of Achen internal efficiencies, better resource management, reduced debt servicing and other financial benefits.
• University of NewcastleTo better monitor performance through improved management capabilities, the University of Newcastle relies on SAS.
• VDABAs public funding decreases, the Flemish Service for Employment and Vocational Training (VDAB)relies on strategic performance management for the optimal balance of financial and operational perspectives.
• Vienna City AdministrationTo improve quality and demonstrate transparency in public organization, Vienna City Administration seeks aid from SAS.

Risk Management: General

• 1st Credit1st Credit becomes the 1st Choice; Turning bad debt into successful business
• Aletti GestielleItalian financial services firm ensures transparency with SAS Risk Dimensions.
• AXA BankAXA Bank improves risk management and optimizes workflow with SAS.
• Banca IntesaTo elevate their risk management to new levels, Banca Intesa teams up with SAS.
• BB&TLeading US bank harnesses SAS to better manage credit risk (press release).
• BNL -- Gruppo BNP ParibasTo help them comply with Basel II credit risk management rules, BNL -- Gruppo BNP Paribas uses SAS.
• Citibank SingaporeExponentially increasing customer cross-sell and up-sell efforts, Citibank Singapore owes its thanks to SAS.
• DominionDominion counts on SAS for risk management and decision support on the commodities trading floor.
• ENMAXAlberta's leading competitive electricity retailer gains efficiency, speed, and the capacity to analyze enormous amounts of data with SAS (press release).
• Generali GroupOne of Europe's largest insurers, the Generali Group drives down costs and improves risk management with SAS.
• Grupo SantanderWorld’s eighth-largest bank manages risk, meets Basel II requirements with SAS (press release).
• HBOS AustraliaAustralian bank gains competitive advantage while complying with Basel II international standards with help from SAS.
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