A management dashboard for SERIT SICILIA
SERIT SICILIA’s main task is administering the collection of revenue and taxes in the nine provinces of Sicily. The company has more than 1,000 employees and is owned by Riscossioni Sicilia and Banca Monte dei Paschi di Siena. The tax base consists of nearly 5 million people, which means that every year, approximately 2.5 million documents are processed electronically.
To ensure proper management, SERIT SICILIA needed a management-control system that allowed it to verify collection processes, monitor business activity and implement any corrective actions. They chose SAS® Financial Management.
“SAS has been our partner for many years,” says Luigi Tagliavita, Director, Information Systems Office of SERIT SICILIA. “We are familiar with product characteristics and over time our staff has been trained in this technology. The most logical choice, therefore, was to entrust SAS with this initiative.
“Our infrastructure consists of 1,052 desktop computers, 20 servers on the Windows platform and an IBM mainframe, located at the main headquarters in Florence, which is in charge of collection management,” says Tagliavita. “Over the years we have developed a series of applications – in addition to this main procedure – and the consequence was the creation of two entities that had difficulties communicating. Furthermore, everything that pertains to our business is carried out on two different platforms, and extracting data for management had become a truly critical operation.”
With the contribution of three internal staff members supported by three outside consultants, SERIT SICILIA began to set up the new system.
“Over a one-and-a-half-year period,” says Tagliavita, “we were able to extract the data we needed from all platforms to build a complete management system. Subsequently, we provided the first spreadsheets to the central office and the provincial branches because even suburban entities need reports to check local activity.
“Currently,” he continues, “50 people use the system. The application is accessible with various user profiles. Provincial branches and offices view the data that pertain to their own sphere of activity, whereas the head offices have a general view. This solution has allowed us to unify databases that before were scattered between headquarters and the Monte dei Paschi di Siena mainframe.”
The main benefit is the ability to continuously monitor all corporate activities. The software makes it possible to view the data, create summaries and charts, and supply the various users with analytical and summary reports that can help with their work.
“Through the use of the business intelligence system applied to collections, SERIT SICILIA has obtained substantial financial results,” states the general manager, Antonio Finanze. “On average, collections increased 24 percent – that is, €531 million (US$781 million) in comparison to €425 million" the year before. "The optimization of information sources allows us to benefit from complete and up-to-date information and monitor business processes.”
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Ensuring proper management and verification of collection processes, monitoring business activity and implementing any corrective actions.
With SAS Financial Management, SERIT SICILIA has implemented a management control system that manages tax collection and monitors business activity.
The company's collections increased 24 percent – that is, €531 million (US$781 million) in comparison to €425 million the year before.
“Over a one-and-a-half year period we were able to extract the data we needed from all platforms to build a complete management system.”
Director, Information Systems