Horizon BCBSNJ saves money, improves analytics capability with SAS®
Horizon Blue Cross Blue Shield of New Jersey is one of the oldest members of the Blue Cross Blue Shield family and the only Blue Cross affiliate serving New Jersey. Horizon BCBSNJ’s 3.6 million members are demanding more sophisticated information in order to manage expenses. To meet those needs, the company turned to SAS Enterprise BI Server and saved more than $500,000 in the first year of use.
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Mike Occhipinti has been with Horizon BCBSNJ for nearly two decades, and the Director of Informatics can recall when most customers needed little more than data on how much hospitals and providers were paid. “The demand for data has grown in size and scope tremendously,’’ says Occhipinti. Today, customers want disease management statistics and a frequently updated utilization dashboard to monitor expenses.
The workload had grown so much that Occhipinti's group found it challenging to keep up with requests. It would take days to pull together data for simple questions from executives. Disease-management utilization information for each large customer account took one person two weeks every month to pull together.
As Occhipinti started to look at solutions that would save time and deliver a quality product, "we just kept hitting either space issues or resource or functionality limits. We concluded SAS, which we had used in a limited capacity, was the easiest to use and the most scalable for our needs.''
Just three months after installing SAS, Occhipinti's group was delivering automated 14-page disease management and health reports for major customers that pull data from multiple sources. These were the same reports that took one person two weeks to create prior to using SAS Enterprise BI Server. Other important time and money savings include:
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"The business analytics supplied by the Informatics group support 70 major corporate projects,'' Occhipinti says. "Achieving 5 percent more value for just one project can be worth millions.''
Horizon BCBSNJ achieved a return on its investment in SAS in just three months. "We used SAS Professional Services, and they helped us achieve ROI quickly,'' Occhipinti says. "SAS has become absolutely mission critical."
The results illustrated in this article are specific to the particular situations, business models, data input, and computing environments described herein. Each SAS customer’s experience is unique based on business and technical variables and all statements must be considered non-typical. Actual savings, results, and performance characteristics will vary depending on individual customer configurations and conditions. SAS does not guarantee or represent that every customer will achieve similar results. The only warranties for SAS products and services are those that are set forth in the express warranty statements in the written agreement for such products and services. Nothing herein should be construed as constituting an additional warranty. Customers have shared their successes with SAS as part of an agreed-upon contractual exchange or project success summarization following a successful implementation of SAS software. Brand and product names are trademarks of their respective companies.
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Director of Informatics
Horizon Blue Cross Blue Shield of New Jersey
Horizon BCBSNJ needed a faster, less expensive way of creating dashboards for utilization and disease management reports for its major clients
SAS Enterprise BI Server allows Horizon BCBSNJ to pull data from multiple sources and create reports automatically.
With SAS, Horizon BCBSNJ can automatically deliver via the Web information that once took an analyst two weeks per month to put together. The company estimates it has saved more than $500,000 in the first year.
“SAS has become absolutely mission critical.”
Director of Informatics
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