Customer Success
Customer Success | Educational testing service relies on SAS® to shine light on college readinessACT is an independent, not-for-profit organization that provides assessment, research, information and program management solutions in the areas of education and workforce development. It is best known for administering the ACT college entrance exam to high school students. With SAS, ACT's Department of Education and Workforce Research Services (EWRS) can efficiently provide thousands of customized reports to ACT staff, high schools, school districts, states, regions, and national and governmental organizations. At A Glance Organization challenges
Sticking with SAS®
Staying efficient
Providing customized research
Enhancing customer responsiveness
The results illustrated in this article are specific to the particular situations, business models, data input, and computing environments described herein. Each SAS customer’s experience is unique based on business and technical variables and all statements must be considered non-typical. Actual savings, results, and performance characteristics will vary depending on individual customer configurations and conditions. SAS does not guarantee or represent that every customer will achieve similar results. The only warranties for SAS products and services are those that are set forth in the express warranty statements in the written agreement for such products and services. Nothing herein should be construed as constituting an additional warranty. Customers have shared their successes with SAS as part of an agreed-upon contractual exchange or project success summarization following a successful implementation of SAS software. Brand and product names are trademarks of their respective companies. Copyright © SAS Institute Inc. All Rights Reserved. |
ACTBusiness Issue:
The testing service needs to crunch large volumes of data quickly. Solution:
SAS 9.2 Benefits:
Using SAS, the department produces thousands of year-end reports. “ If we didn't have a tool like SAS, I don't think we could be as responsive to our customers. ” Robert Ziomek Director, Department of Education and Workforce Research Services, Research and Development Division |