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Performance Management: Finding the Missing Pieces to Close the Intelligence Gap by Gary Cokins

This book emphasizes that the analytical tools (e.g., balanced scorecard, activity-based management, etc.) that now exist have been tested and are mature, and that their integration is now the big opportunity. This means not just information technology systems integration but the integration of "thinking" (i.e., most corporations are missing a mechanism to test and validate whether lofty goals can realistically be achieved). This book shows how performance management is that mechanism and that it helps corporations to "actively" manage change.

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