Special Reports

The truth about performance improvement (Five-part series details survey results) How can you use performance management to get results? Start by reading our five-part series on the truth about performance improvement. The series describes what we learned from more than 1,100 business professionals who were surveyed about their performance management efforts. Download a PDF of the entire series.

Performance management for the banking and insurance industries (full report) Register now to access the full 52-page special issue and read expert commentary and case studies about how banks and insurers can: Take a unified approach to performance management. Use analytics to improve performance through strategic insight and predictive performance management. Improve customer and product profitability.

Analytics makes the difference (sample article)
Download this article (PDF: 471KB) to read about how analytics makes a difference between merely managing performance and actually improving it.

Performance management in financial services (sample article)
Download this article (PDF: 584KB) to learn about Banking Insurance worldwide Performance Improvement survey results from Bettermanagement survey.

Performance Management for the Public Sector (full report) Register now to access the 44-page sascom international public sector special issue and find out how public sector organizations around the world are: Eliminating the drain on resources caused by fraud. Enabling better public healthcare decisions. Applying performance management for improved efficiency. Offering online access to government services.

Policy Costs Money (sample article)
Download this article (PDF: 141KB) to discover how some of the best practices developed within the private sector are being implemented to ensure the effective use of public funds and minimize fraud, waste and abuse.

What Does Public Sector Hope to Gain from Performance Management?
Download this article (PDF: 218KB) to learn about the results of the Performance Improvement Web Survey issued through BetterManagement.com covering all industries, geographies and departments.