Worldwide Contacts

If you don't find your country in the list, see our worldwide contacts in:

Africa | Asia/Pacific | Europe | Latin America & Caribbean | Middle East | North America

 
 Consulting  Technical Support  Publishing
 Training  SAS Certified Professional Program  Users Groups

SAS Services

World-class software can't be world-class without the backing of superior support and services. Below is a sampling of the some of the many ways we help you maximize your investment in SAS software.

Find out about these offerings and much more on our Customer Support Center available on the Web at support.sas.com


Consulting SAS Consulting
The corporate intelligence that is housed in your data is unique, defining the diverse facets of who you are, what you have accomplished and how you can succeed. At SAS, we are committed to helping you transform this raw data into vital enterprise intelligence by delivering the technical solutions and services you need. We blend award-winning software with flexible business and technical consulting services to turn your business strategies into a real competitive advantage.

We've been partnering with our customers to solve their business problems for more than a quarter-century. Our consultants take the time to listen and learn about your business challenges and enterprise goals to establish a foundation for strategic advancement. This enables us to deliver the right SAS technology and tailored services to solve your unique business requirements. We have amassed in-depth industry knowledge and domain expertise and we leverage industry and technology best practices and proven methodologies. Throughout your service engagement, our expert consultants share their vast knowledge and real world experience with your staff so they can manage the results of the project independently. The SAS Consulting team is dedicated to your long-term success and to accelerating The Power to Know®

For a complete listing of SAS Consulting by country, select from the drop-down list below.

  

Technical Support Technical Support
Free, unlimited technical support is available by phone to all sites licensing software from SAS. SAS Technical Support is available 24 hours a day, seven days a week on the Web and via e-mail. Our Web resources include full access to our knowledge bases, downloadable hot fixes and online problem reporting.

SAS has won numerous awards from software publications for the quality and responsiveness of our technical support. A recent survey found that more than 83 percent of our users rated SAS' technical support as "better" or "much better" than other software support.

Find out more about SAS technical support on support.sas.com/techsup


Training Training
Superior quality training is an integral part of SAS' commitment to its software customers. We realize that an investment in training is designed to do one thing -- increase your organization's productivity. And we're committed to helping your organization realize the full value of its investment.

We deliver on that promise with:

  • More than 150 courses that deliver up-to-date content that is of the highest quality.
  • Certified SAS instructors that often stand as thought leaders in their fields.
  • Multiple delivery methods designed to meet your time, budget and education needs, including public and on-site training, as well as interactive Live Web classes and e-learning products that deliver on-demand training at your convenience.
When you invest in SAS Education, our technical training specialists work closely with SAS software developers to facilitate your learning experience and to develop a course and a learning path that suits the needs of the individuals using the software application. But we don't stop there. If you have a special need, SAS Education account representatives will provide a training assessment and will work with you to customize solutions to help you, your work group or your department achieve the results you envision.

Find out more about SAS training on support.sas.com/training


SAS Publishing SAS Publishing
SAS Publishing provides a complete selection of books and electronic products to help customers use SAS software to its fullest potential. Covering a wide spectrum of topics, all books and products are developed and reviewed by technical experts. SAS Publishing meets the information needs of new and experienced users with a variety of delivery methods including PDF, HTML, and hard-copy books. Partnerships with outside authors, other publishers, and distributors ensure that a variety of products are available from a variety of sources to meet the needs of users worldwide.
  • Bookstore – enables you to browse titles and place orders using our shopping cart.
  • SAS Press – provides a library of books written by SAS users, for SAS users.
  • SAS Documentation – documents the features and functionality of SAS software.

Find out more about SAS Publishing on support.sas.com/publishing


SAS Certified Professional Program SAS Certified Professional Program
Throughout the business world, companies recognize that certification is the way to stay abreast of the latest technology and serves as a benchmark for hiring, promoting and planning employee career paths. As the world leader in software and services that drive the intelligent enterprise, SAS is committed to providing your company the competitive advantage that certification brings. Designed to recognize users who exhibit an advanced understanding of SAS software, the SAS Certified Professional Program makes it easy to identify experts who have the skills and knowledge to optimize the power of SAS.

Professional certification from SAS also provides organizations a reliable measure of employee knowledge by differentiating the most qualified technical professionals, increasing individual and group productivity levels, and improving the organization's overall competency using SAS software.

SAS offers five globally recognized certification tracks in SAS programming, data warehousing and application development. Credentials are awarded through the successful completion of one or more SAS Certified Professional exams. Currently, the program has approximately 6,000 SAS Certified Professionals with exam activity in more than 50 countries.

As the worldwide demand for professionals with a high level of SAS software expertise continues to grow, SAS certification can give you the edge you need to stay a step ahead of your competition.

Find out more about the SAS Certified Professional Program at support.sas.com/certify


Users Groups Users Groups
SAS encourages users to become active in users group activities and SAS helps establish and nurture such groups. Various users groups offer excellent user conferences around the world.

Whether you're a seasoned SAS software user with experiences to share or a newcomer who'd like to interact with other users, a users group is an excellent way to help you get the most value from your investment. Users groups offer a unique opportunity to:

  • Enhance your understanding of SAS software and services.
  • Exchange ideas about using your software and hardware most productively.
  • Learn about new products, solutions and services as soon as they become available.
  • Exert more influence over the direction of SAS software and services.
  • Improve managerial and leadership skills by serving as a users group officer, coordinating and participating in annual and regional SAS users group conferences, or organizing a new users group.

Find out more about SAS users groups on support.sas.com/usergroups

Customer Support Center
Visit support.sas.com for technical support, training, publications and more
Awards and Recognition
Read about SAS' recent awards, as well as quotes from industry analysts.

White Papers
Learn more about specific technologies and how they work.

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