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To truly exploit analytics enterprisewide for a competitive edge, an organization must have a centralized group that provides core expertise, supports users, enforces standards and drives performance. The author dubs this group an "analytical center of excellence" (ACE). After laying out his recommended ACE infrastructure, the author prepares you to engage your organization in establishing an ACE. He describes three primary phases of infrastructure, the different levels of enterprise analytical maturity that determine ACE requirements, and the analytical maturity assessment that must occur in order to develop an implementation plan.
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