White Papers

White Paper Download

Patient Engagement Strategies That Work

Why should the health care industry be any different from most industries when it comes to customer outreach and engagement? Best-in-class customer engagement models exist, and they can apply to any industry – including health care. The fact is, to truly make a dent in a patients' health, contact cannot be limited to an office visit. There are many tools available to physicians such as phone coaching, Web outreach and SMS messaging (among others). And these tools could be used to create a 24/7 care model with the patient at the center, and good health as its ultimate goal.

This conclusions paper describes how analytics can help create intimate, actionable customer insights that lead to a more engaged, well-informed patient and physician relationship model.

Have a SAS profile? Log in to pre-fill the form.

*  First Name
*  Last Name
*  E-mail Address
* Organization/Company
* Industry
* Job Title
*  Country
(Required for Canada and U.S.)
* Business Phone
Yes, I would like to opt-in to receive occasional emails from SAS and its affiliates
about SAS events, free white papers, special offers on training and publications, etc.
All personal information will be handled in accordance with the SAS Privacy Statement.

( * indicates required field )