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Insights from a webinar in the Applying Business Analytics Webcast Series

The California Independent System Operator is a nonprofit corporation charged with operating most of California's high-voltage wholesale power grid. Within the organization, the Department of Market Monitoring keeps a close watch on market performance to identify potential anti-competitive market behavior or market inefficiencies. In this paper, Jeff McDonald, Manager of Market Analysis and Mitigation, describes how his group customized its SAS® Business Intelligence solution to mirror the department's unique way of working and provide a self-service analysis and reporting environment, with only minimal reliance on IT.

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