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Balancing enterprise strategy, business objectives, IT enablement and costs

Is your IT organization like the proverbial cobbler's children -- responsible for implementing and maintaining business intelligence for the enterprise but seldom applying the same technology and resources to the business of IT? One issue exacerbating this problem is the ever-present silos of data. Without the ability to link diverse infrastructure assets into business planning, service-level expectations and financial results, IT organizations cannot help but operate within a narrowed scope. Without the ability to extract, transform and load infrastructure data on an enterprise scale and apply predictive analytics, insights into the operational effectiveness of IT will be limited. This white paper examines SAS IT Intelligence solutions that can help your IT organization track usage, availability, response times and throughput against business needs, thereby calculating the true costs of delivering IT services.

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