The benefits of differentiating through the customer experience are becoming more known and accepted by organizations worldwide. But with so many channels and digital interactions common today, it's becoming increasingly complicated to understand the customer journey, identify the most effective actions and orchestrate improved customer experiences.
Tune in to this on-demand webinar to learn how advanced analytics can help you create a rich, rewarding experience for each of your customers, while also increasing your organization’s bottom line. Topics covered in this webinar include:
- Using advanced analytics to uncover deep customer insights.
- Case studies of how top organizations create rewarding customer experiences.
- Tips for sorting through the noise and homing in on what matters most to your customers.
- Brian Vellmure, Principal & Founder, Initium LLC / Innovantage
- Wilson Raj, Global Customer Intelligence Director, SAS