This webinar focuses on how organizations can integrate exception management into their forecasting processes to improve demand planning, manage inventories and facilitate the post-forecasting review process. Alan Milliken, Business Process Education Manager, BASF Corp., and Michael Gilliland, Product Marketing Manager, SAS, discuss creating and using business-specific exception rules and leveraging software to monitor and provide action alerts.
- Incorporating exception management into demand planning and execution
- Developing and using business-specific exception rules.
- Leveraging software to monitor and provide action alerts.
Alan Milliken, Business Process Education Manager, BASF Corp.
Alan Milliken has participated in major re-engineering of business processes, integrations of acquired businesses, and process improvement projects. He served as a Subject Matter Expert (SME) on the teams that developed the Certified Supply Chain Professional program for APICS and the Certified Professional Forecaster (CPF) program for the Institute of Business Forecasting. He holds an engineering degree from Auburn University and an MBA from Clemson University.
Michael Gilliland, Product Marketing Manager, SAS
Mike Gilliland has worked in consumer products forecasting for more than 20 years, and serves on the Advisory Board of the Institute of Business Forecasting. He has published in Supply Chain Management Review, Journal of Business Forecasting, Foresight: The International Journal of Applied Forecasting, and APICS magazine.
Gilliland holds master’s degrees in philosophy and mathematical sciences from Johns Hopkins University. His new book is The Business Forecasting Deal: Exposing Myths, Eliminating Bad Practices, Providing Practical Solutions.