After enduring 18 months in a punishing economy, grocers have emerged in better shape than most other segments in retailing. Still, there are no expectations of returning to business as usual for the remainder of 2010. Instead, the new normal – driven by customers – requires adaptation to a state of continual change and competitive strife.
In this on-demand webinar, we'll discuss the results of the fourth annual RIS/IDC Supermarket Benchmark Study. Newly released and packed with information on the state of the industry, this report captures the essence of the retail response to this new environment, including:
- Shifting IT investment plans.
- Changing store formats.
- Varying assortment priorities.
- Altering pricing and promotions strategies.
- Embracing consumer-focused messaging.
Before becoming Group Editor-in-Chief of RIS News, Joe Skorupa was Editor-in-Chief of Hospitality Technology, Consumer Goods Technology and VSR magazine. All are media franchises of Edgell Communications, which Skorupa joined in 2001. Skorupa also is a frequent speaker at industry events and is frequently quoted in USA Today, American Public Media (for NPR), the Washington Post and other publications.
President, NT2 Inc.
Advisor to SAS
Prior to founding NT2, Neil Thall was Chief Executive Officer of Aldata Inc., Executive Vice President of Manhattan Associates, and a principal at Kurt Salmon Associates. He also has been on several boards of directors and continues to provide assistance to several startup firms. Thall has been published and quoted in Stores magazine, RIS News and other publications. Thall is currently assisting SAS with its grocery initiatives.