Complimentary White Paper
This white paper offers two unique inside perspectives – one from a fraud investigator and the other from a fraud criminal. John Standish, a former chief of the State of California Department of Insurance's Fraud Division, uses his prior experience to consult with insurance companies on how to curtail fraud. His surprising accomplice, the prior mastermind of a sophisticated fraud ring, spells out the seven successful steps to an automobile insurance scam – and how to avoid them.
Each agrees that "desktop investigators" need to get out in the field and ask more questions. Smarter integration and analysis of data also will be a strong defense to the growing fraud problem, as well as a way to meet the pressures to achieve more with less.