How well do you know your customers, and what strategies are you using to gain insight into their profitability, value and energy demands? Take advantage of this collection of white papers, solution briefs and research reports that highlight how customer intelligence solutions powered by advanced analytics can help utilities answer these critical questions.

  • White Paper – Improving Utilities Collections Through Predictive Analytics
  • Solution Brief – SAS® Customer Analytics Suite
  • Solution Brief – How can we increase customer lifetime value with deeper customer insight and targeted interactions?
  • Solution Brief – Collections Optimization: How can we use data mining and forecasting to improve collections at utilities?
  • White Paper – A Marketer's Guide to Analytics
  • Research Report – The Customer You Know: Keeping, Leveraging and Profiting from Current Customers with Business Analytics

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