NICE Systems

Relationship Statement
"NICE is pleased to establish this strategic alliance with SAS. This partnership is another milestone in delivering on our vision of ‘Insight from Interactions,’ which provides a vital benefit to both contact centers and the enterprise. The combined solution offers unprecedented value add to our joint customers, in empowering them with the tools for business and customer interaction analytics to gain insights and have a unified, accurate, consistent and timely view of their markets and customers. Our combined solution is the first of its kind, providing total business performance management."
– Zvi Baum, President of Enterprise Interactions Solutions at NICE

In the Spotlight Call centers aim to make Nice with customers Read how Florida-based Precision Response Corp. uses NICE Perform to improve customer service. (CNN - Feb. 26, 2005)

Partner Overview
NICE Systems (NASDAQ: NICE) is the leading provider of Insight from Interactions™, based on advanced content analytics – of telephony, web, radio and video communications. NICE's solutions improve business and operational performance, as well as security. NICE has over 23,000 customers in 100 countries, including the world's top 10 banks and over 75% of the Fortune 100 companies. More information is available at www.nice.com.