Terms and conditions

Course Fees

Public course fees and length vary depending on the subject matter and type of course. View the course outline and schedule for details. Registration fees cover all course materials and computer time for lecture/workshop courses. Early registration is recommended because classes fill quickly. An early bird discount for 10% off standard course fees is available for most courses when you register and pay for the course at least four weeks in advance of the course start date. Group discounts off standard course fees are also available for most courses for individuals from the same organization who register and pre-pay for the same public course together.

Customer Satisfaction Guarantee

For three decades, SAS Education has provided quality, state-of-the-art training to half a million SAS customers. We're so confident our courses will help you learn how to use SAS more effectively, that we guarantee your satisfaction.

Cancellation Policy

The SAS cancellation policy covers courses and conferences. If you are unable to attend the event for which you registered, please inform SAS as soon as possible. Fees are fully refundable if notification is received at least 15 calendar days prior to the scheduled start date of an event; after that (14 calendar days or less), the full event fee will be charged. Substitutions (name changes) are accepted at any time prior to the event. Transfers are accepted up to 15 days before the event start. Students that do not show up for class without notifying SAS by phone or e-mail at least 1 day before class begins are considered a no-show and will be charged the full course price of the course without the option to cancel or transfer to another class.

SAS Institute reserves the right to cancel course dates. If a course is cancelled for any reason, SAS will return prepaid registration fees. SAS is not responsible for airline penalties related to the cancellation of SAS courses or events. Please be aware of the airline restrictions regarding nonrefundable airline tickets when purchasing an airline ticket.

Training Center Class Info

Classes start at 9am and end by 5pm each day. If the schedule is different, it will be noted on the Web as well as in your confirmation e-mail.

No recording devices: Recording devices, including video and audio, are not permitted in the classroom.

Cell phones: Students are asked to turn cell phones and pagers off or to set them to vibrate.

Courtesy phones: Phones are available as a courtesy for our students. Please be considerate and limit your calls to approximately 5 minutes.

Children/guests: Attendees are not allowed to have children or guests accompany them in the training facility.

Room temperature: Classroom temperatures do fluctuate. Please bring a light jacket or sweater to ensure your comfort level.

SAS is a tobacco-free company
Smoking or the use of smokeless tobacco products is prohibited in SAS offices.

Special Needs

If you have a disability requiring a reasonable accommodation, please send SAS a description of that accommodation along with your advance registration at least ten working days before the course begins.


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