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SAS® for Performance Management

Don't just manage performance - improve it

At SAS, performance management refers to how an organisation leverages its assets (people, money and technology) to achieve short-, medium- and long-term strategic goals. Through a process and journey intended to improve value creation, it requires focus on four essential objectives:

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The biggest gains have been in improved control and time-savings. SAS Activity-Based Management is an end-to-end environment so it's very straightforward to examine profitability.

— Alison Potter, VP, Global Head of Profitability

JPMorgan Asset Management

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Control cost without sacrificing future growth objectives Organisations are expected to do more with less to improve shareholder and stakeholder value. Given the nature of current incentives (meeting quarterly or annual targets), there is a risk that you may meet short-term targets at the expense of strategic growth initiatives.

Understand what drives cost and profit (or value) Fewer than 50 percent of executives are happy with their understanding of what drives cost and profit/value1. Without this understanding, managers are unlikely to allocate resources appropriately and may not know where to focus attention for improvement. At best, it may mean the organization is generating suboptimal results; at worst, it could mean it is destroying value without realising it, until it's too late to recover.

Improve agility Change is happening faster than ever and information is doubling faster than ever. Organizations that can identify opportunities and threats more easily than their competitors, understand the implications, update strategy quickly and then execute that strategy consistently across the organization will be the winners. However, only 20 percent of CEOs and CFOs are happy with their organisations' agility. The most significant obstacles to improving performance are accountability, culture toward measurement and transparency.

Identify and respond to environmental, social and economic risks, and opportunities Sixty percent of global executives regard global climate change as strategically important for product development, investment planning and brand management. Eighty-two percent expect some form of climate change regulation in their organisation's home country within five years. A focus on the "triple bottom line" of people, profit and planet drives increased brand value through innovation, improves internal efficiencies and accountability, and engenders the loyalty of consumers, employees and other stakeholders.

Key Benefits

SAS offers the flexibility for you to implement any number of performance methodologies, from a balanced scorecard to Baldrige, Six Sigma or any other customized framework. Whether or not you choose to adopt one of these methodologies, SAS' capabilities for performance management provide a number of powerful benefits:

Better align resources with strategies. When you understand which measures drive your business, you can begin to align operations toward those drivers. Predictive scorecarding capabilities let you tie traditional scorecard features such as traffic lights and speedometers to powerful predictive analytics.

Synchronize financial and operational strategies. Collaborate on the development of scenarios and associated budgets. With one integrated solution for financial planning, budgeting and reporting, SAS gives you the ability to create more frequent, accurate forecasts, ensure financial transparency and publish reports more quickly. Dynamic consolidation also ensures that the latest information is always available for decision makers and regulatory agencies.

Quickly respond to business and market changes. At-a-glance dashboard visuals ensure that you have the most efficient access to your organization's current status. Automatic alerts inform you immediately of important events. You can also view cause-and-effect relationships between events, which help illustrate results in the proper context. A diagram editor makes it easy for you to visualise strategies and process flows. All these capabilities are offered through one integrated solution.

Ensure a single view of enterprise information. To ensure a clean, consistent view of information within each department, SAS' performance management offerings are all built on the SAS Enterprise Intelligence Platform. This platform offers unmatched data integration, storage, business intelligence and analytics, so you can always be confident that your choices will deliver the expected results.

Identify the true value of customers, products and channels. Profitability management creates highly accurate profitability metrics from detailed transactional data that drive strategic decision making and instill confidence in your performance management programs. SAS creates drillable P&L reports that allow you to choose the level of detail needed to make your most critical business decisions.

Reduce costs without compromising profitability. SAS provides activity-based management to let you get a complete operational view of cost and cost drivers.

Focused departmental solutions

SAS provides a number of focused business solutions to enable performance management in various departments within your organization:

  • IT - Clarify the real costs and value of your information assets, and identify the best projects and strategies to maximize that value.
  • Human resources - With a holistic view of your workforce, analyze and optimize human capital.
  • Finance - Create a cohesive, holistic perspective of true costs, profitability, regulatory compliance, forecast scenarios and optimization strategies.
  • Customer intelligence - Understand customer behavior, risk and profitability, then drive more effective offers and marketing campaigns.
  • Marketing performance management - Understand, align and improve the performance of your marketing efforts, as well as quantify how marketing contributes to your company's overall success.
  • Procurement - Analyze spend and supplier performance, so you can make strategic sourcing decisions and optimize your supplier base.


To realise the full vision of enterprise-wide performance management, organizations need to integrate their management systems and improvement initiatives. Only SAS has performance management capabilities built into each of its solutions.

Learn more about SAS' Performance Management Framework.

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