You only get what you measure. But, when it comes to performance management,
how can you be sure you are measuring the right things? And communicating the right information to
the right people? Using the Balanced Scorecard framework is a good place to start - allowing you to
align and support key processes - and to translate strategy into operational objectives, measures,
targets and initiatives.
With SAS and Balanced Scorecard, you can access any data on any platform and you can apply the same
performance management principles across all areas of your business. By using SAS Strategic
Performance Management, you can take your Balanced Scorecard even further. You can:
- Surface the value of intangible assets like employee morale and technology and correlate those
measures with tangible information from across your enterprise.
- Provide strategic value in all of the Balanced Scorecard perspectives - Financial, Customer,
Process and People - linking corporate data together in ways that produce better information and decisions.
- Give alerts of excellent or poor performance to show best practice and target improvement actions.
- Identify the root causes of potential problems well in advance - allowing you time to consider and
plan strategic actions to ensure ongoing success.
- Support quality standards like Six Sigma, Baldrige, TQM and EFQM that run alongside your scorecard.
With SAS, you get the most complete Balanced Scorecard solution on the market today with components that span:
The Strategy component captures and organises Balanced Scorecard information. It translates volumes of data into meaningful information about your enterprise that you can view from many perspectives, including your vision, mission, strategy, objectives, measures and initiatives. You can cascade your scorecard from top to bottom, starting with a corporate-level scorecard, then moving on to views of business units, departments and so on.
A scorecard offers an accurate assessment of the progress you've made translating strategy into action. It can monitor key leading and lagging indicators - allowing you to assess which strategies are yielding the desired results. The Communications component provides a way to communicate a strategy to the rest of the organisation. Strategic Performance Management offers enabling technology that facilitates collaborative technologies, empowering your organisation with an integrated strategy development/communications environment.
A complete information-analysis solution must do more than just provide data access. It must also enable you to analyse data in new and different ways, and anticipate business trends and hypotheses. Strategic Performance Management automates the creation and deployment of a Balanced Scorecard - enabling managers to update the scorecard at regularly scheduled intervals. You can query, report, forecast and simulate business modelling. And, because you can access all relevant data sources immediately, you know that performance results are based on the latest, most accurate input to the scorecard.