The second form of the SAS Customer Relationship Management Advantage Programme, a fast-track route, is aimed at those situations where you may have a short-term business imperative which is driving the need for a rapid delivery or a phased approach. You may have your customer management strategy, know your needs and requirements, have your business case in-place and need assistance with a fast-track and successful delivery.

Using the Rapid Implementation Approach you should be expecting to see real business benefits within a period of ten to twelve weeks. Whether it's the delivery of a high-focussed phase of a larger project or looking to modernise an existing solution using Rapid Implementation Approach is the key to seeing early benefits from your customer management solution.

The rapid implementation approach covers the following:

• Fast-Track Design and Configuration
• Highly Focussed Training
• Rapid Exploitation

Highly Focussed Training
This training programme is focussed on those short-term needs - the operational and exploitation aspects of your customer management solutions. This training programme should be tailored and delivered on your site or, should your timeframes allow, within the public course programme.

Rapid Exploitation
The customer management solution is now 'live' and your staff are trained. SAS Consultants will continue to work with your marketing professionals to help bed-down the new solution, provide guidance, share best practice and help achieve a rapid return on your investment.