IS Solutions is a SAS Reseller and systems integrator with more than 22 years experience in solving complex IT problems. IS Solutions joined the SAS Alliance Reseller Programme in 2007.

Solutions

IS Solutions delivers SAS for Customer Experience Analytics. Customer Experience Analytics gives you true focus on your customers by enabling a complete view of their interactions with your organisation: online, call centre and branch. It gives you the ability to improve your relationships with them and directs you to devise methods by which you can increase their value to your organisation.

• Increased cross-sales to customers through greater understanding of customer behaviour and better support for your decisions in response to those behaviours.
• Enhanced online customer experiences through the ability to truly understand how your customers use your site and how you can improve site effectiveness as a result.
• Improved customer acquisition with lower costs through better-informed marketing activities.
• Reduced infrastructure costs as you focus resources towards the precise needs of customers.
• Use of improved customer insights in the management of other interactions like reducing the risk of fraud.

Customer Experience Analytics is underpinned by technology that provides unique levels of accuracy for the best decisions possible. This information is now being used to predict the probable outcomes of specific business directions too, allowing you to optimise your activities and respond more effectively to customer needs.

IS Solutions plc provides a range of products, website development and systems support services to public and private sector clients. We are focused on the delivery of measurable benefits to client organisations including web site consultancy, design and development, web analytics, 24/7 support and a range of products from industry-leading vendors. Our client list includes Toshiba, Toyota, The Home Office, Channel 4, Marks and Spencer, Moneysupermarket.com and the NHS. Our core objective is to be chosen as a trusted delivery partner by our clients and we are proud of the number of long-term relationships that exist within our client portfolio.

IS Solutions joined the Alternative Investment Market in 1997 and graduated to the full listing of the London Stock Exchange in 2000. Our stock code is ISL.

Visit here to visit: www.issolutions.co.uk