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We Want to Hear From You!

Please take a few minutes to complete this survey to help us better understand your expectations and enable us to develop the format and content. In appreciation, SAS will donate £1 to your choice of several charitable organisations. Thank you for your feedback!

1. How satisfied are you with In the Know in general?

Very satisfied
Satisfied
Partly satisfied
Not satisfied
2. Do you agree that the newsletter provides you with valuable information?

Strongly agree
Agree
Partly agree
Disagree
3a. Using a scale from 1 to 5 where 1= needs improvement and 5= outstanding, please rate In the Know on each of the following:

  Needs Improvement ——————————> Outstanding
  1 2 3 4 5
Overall appearance
Ease of use
Usefulness of content
3b. Ideas for improvement:

4a. Using a scale from 1 to 5 where 1= needs improvement and 5= outstanding, please rate the overall usefulness of content in each of the following sections:

  Needs Improvement ——————————> Outstanding
  1 2 3 4 5
News
Customer Spotlight
Technology & Solutions
Support & Services
Hints & Tips
Events
Did You Know
4b. Ideas for improvement:

5. What information would you like included on a regular basis?

6. Are the number of articles included in In the Know the right number to read?

Too few
About right
Too many

7. How often do you read In the Know (partly or in full)?

Every time
Every other issue
Less than every other issue

8. Which of the following best describes how often you forward In the Know to friends or colleagues?

Almost every time
Occasionally
Never

9. If you do forward In the Know, which of the following best describes the recipient?

Individual
Several individuals (team)
Department
Other (please specify)  

10. Please provide any additional comments about In the Know.

To show our appreciation for your time, SAS will make a donation to a non-profitable orgainsation for each completed survey. Which of the following charities would you prefer?

Thank you for your feedback!

Cancer Research UK - The largest volunteer-funded cancer research organisation in the world
Special Olympics - Registered charity providing year round sports training and competition for people with a learning disability
The Wildlife Trusts - UK's leading conservation charity exclusively dedicated to wildlife