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Reader Survey

For the chance to be one of three lucky winners who will receive free entry to the SAS Forum UK 2006, a bottle of champagne and a SAS goodie bag (including a SAS fleece), all you need to do is complete this short reader survey. Your views are very important to us and this feedback will be used to improve and develop In the Know for 2006.

The closing date for entries is the 27th January. All entries will go into a prize draw and winners will be notified by email and announced in the February/March issue.

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1. How satisfied are you with In the Know in general?

Very satisfied
Satisfied
Partly satisfied
Not satisfied



2. Using a scale from 1 to 5

1= Needs improvement
5= Outstanding
Please rate In the Know on each of the following:


   
  1 2 3 4 5
Overall appearance
Ease of use
Usefulness of content


If you rated 3 or below, do you have ideas for improvements?

3. Using a scale from 1 to 4 where

1 = Very Relevant   |   2 = Quite relevant   |   3 = Not really relevant   |   4 = Not Relevant at all

Please rate the overall usefulness of content in each of the following sections:
   
  1 2 3 4
News
Customer Spotlight
Technology & Solutions
Support & Services
Hints & Tips
Events


If you rated 3 or above, do you have ideas for improvements?



4. Using a scale from 1 to 4 where

1 = Very Valuable   |   2 = Quite Valuable   |   3 = Not really Valuable   |   4 = Not Valuable at all

Please rate the overall value of content in each of the following sections:
   
  1 2 3 4
News
Customer Spotlight
Technology & Solutions
Support & Services
Hints & Tips
Events


If you rated 3 or above, do you have ideas for improvements?


5. What other information would you like included on a regular basis?

6. Are the number of articles included in In the Know the right number to read?

Too few
About right
Too many

7. How often do you read In the Know (partly or in full)?

Every time
Every other issue
Less than every other issue

8. How often do you forward In The Know to friends or colleagues?

Every time
Occasionally
Never

9. If you do forward In the Know, which of the following best describes the recipient?

Individual
Several individuals (team)
Department
Other (please specify)  

10. Please provide any additional comments about In the Know.